Canna Cabana

Retail Sales Associate

Canna Cabana

part-time

Posted on:

Location Type: Office

Location: Gloucester • Canada

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Salary

💰 CA$18 - CA$19 per hour

About the role

  • Greet customers and discuss type, quality, and quantity of merchandise or services required.
  • Maintain a high level of product and service knowledge.
  • Replace used stock, rotate current stock, and ensure satisfactory inventory levels.
  • Participate in merchandising and promotional activities for accessories.
  • Ensure store conditions are consistently upheld to established standards.
  • Adapt communication style in order to deliver information effectively to a range of individuals.
  • Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.
  • Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities.
  • Take orders from customers and prepare products for purchase.
  • Ensure that customers are satisfied with the issue resolution as well as the resolution process itself.
  • Assist with display of merchandise.
  • Assist with inventory management.
  • Ensure accuracy in all transactions, inventory, and procedures.
  • Participate in all manner of store maintenance.
  • Prepare merchandise for purchase.
  • Work in partnership with management and other employees to maximize store sales and in-store presence.
  • Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
  • Ensure that all health, safety, and security regulations are adhered to and required standards are met.
  • Abide by all company policies and procedures as directed by the Store/Assistant Managers.

Requirements

  • Minimum 2-3 years of Retail Experience in sales and customer service required.
  • Must provide a copy of completed Cannabis Retail Certification - CannSell License.
  • Must provide a copy of clean Criminal Background Check prior to start date.
  • A valid First Aid certification is considered an asset.
  • Must have knowledge of and passion for cannabis and accessories.
  • Must be available for shift work according to business needs, Monday to Sunday.
  • Excellent written and verbal communication skills.
  • Team player mentality.
  • Ability to compute basic mathematical problems.
  • Attention to detail.
  • Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice.
  • Ability to work nights, holidays and weekends and different locations.
Benefits
  • Unlimited bonus earning potential
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inventory managementmerchandisingcustomer servicesalesmathematical computationproduct knowledgeorder preparationissue resolutionstock rotationstore maintenance
Soft Skills
communication skillsteam playerattention to detailprofessionalismtactdiplomacysensitivityadaptabilityproblem-solvingcustomer education
Certifications
Cannabis Retail Certification - CannSell LicenseFirst Aid certificationCriminal Background Check