Canna Cabana

Retail Assistant Store Manager

Canna Cabana

full-time

Posted on:

Location Type: Office

Location: Calgary • Canada

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About the role

  • Provide assistance to store management in supervising and facilitating the daily operations of the store.
  • Oversee the responsibilities of the Store Manager in their absence.
  • Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions, only when requested.
  • Provide direction, guidance and instruction to all store associates as required.
  • Ensure store conditions are consistently upheld to established standards.
  • Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs, only when requested.
  • Liaise constantly with the various departments of the store to ensure information is conveyed properly and expectations are communicated.
  • Greet and assist customers in a way that models exemplary conduct to other staff.
  • Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
  • Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
  • Ensure that all health, safety and security regulations are adhered to and required standards are met.
  • Oversee and assist in inventory management.
  • Other duties as required.

Requirements

  • Must have valid SellSafe Certification
  • Minimum of 3 years of work experience in the retail industry required.
  • Minimum 2 years of work experience in a supervisory role in a retail environment required.
  • A valid First Aid certification is considered an asset
  • Demonstrated service orientation required.
  • Excellent time management and prioritizing skills are required.
  • Demonstrated ability to train and motivate staff required.
  • Skills to monitor and assess staff performance are required.
  • Basic office administration skills required.
  • High level of proficiency with Microsoft Office productivity suite.
  • Highly effective teamwork skills.
  • Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
  • Strong customer service and troubleshooting skills.
  • A well-defined sense of diplomacy.
  • Excellent teamwork and team-building skills.
  • Thorough understanding of applicable health and safety legislation.
  • A professional, responsive, and positive work attitude is essential.
  • Ability to work any shift based on business needs, Monday to Sunday.
  • Ability to work nights, holidays and weekends and different location.
Benefits
  • The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
  • Significant opportunity for growth, experience and learning.
  • Unlimited bonus earning potential.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inventory managementoffice administrationstaff performance monitoringstaff trainingcustomer servicetroubleshootingtime managementprioritizing
Soft Skills
service orientationteamworkcommunicationdiplomacypositive work attitudemotivationleadership
Certifications
SellSafe CertificationFirst Aid certification