Senior Communications Specialist

Candid

Senior Communications Specialist managing digital communication strategies on social media, email, and website for Candid. Collaborating to strengthen brand awareness and engagement while executing content strategies.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $60,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in social media strategy execution, content creation, and performance analysis, with a strong focus on SEO and email marketing. Proficient in graphic design and project management, ensuring effective communication and engagement across multiple platforms.

Highest-signal resume keywords

Social Media Strategy ExecutionContent Creation and SEOSalesforce Marketing CloudGraphic Design SkillsProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DevelopmentEmail Campaign ProgrammingGoogle AnalyticsHTMLVideo Editing

Soft Skills

Excellent Written CommunicationInterpersonal SkillsAttention to DetailCreative IntuitionDecision-Making

Tools & Technologies

Salesforce Marketing CloudWordPressSprout SocialCanvaAdobe Creative Suite

Industry Keywords

Brand AwarenessCommunicationsMarketingPublic RelationsSocial Media Engagement

Tech Stack

Tools & technologies

AWSAzureCloudJavaScript.NETReactWordPress

About the role

Key responsibilities & impact

Execute Candid's day-to-day social media strategy, including creating content, engaging with followers, and monitoring channels
Maintain editorial calendar for social media to strengthen and refine Candid's narrative
Monitor and report on social media sentiment, paying close attention to trends, news cycles, and sector conversations to inform strategic response and content planning
In collaboration with the marketing department, maintain and enhance Candid’s WordPress website, with an emphasis on content creation and SEO to attract and engage users
Manage Candid's annual brand awareness survey, coordinating with research consultant on planning and reporting findings to inform communications strategy
Responsible for programming email campaigns and newsletters in Salesforce Marketing Cloud, assist in experimenting to refine content that deepens engagement and grows our subscriber base
Track, analyze, and report on email, campaign, social media, and website performance
Create and disseminate quarterly reports on social media, email, blog, and press growth and engagement
Provide graphic design support for communications materials including social media images and PowerPoint presentations, working in collaboration with Candid's design team

Requirements

What you’ll need

4 years of communications, marketing or brand awareness experience (organization, agency, or consultant)
Experience creating, executing, and tracking social media, web, and email content
Degree in Communications, Marketing, Public Relations, Business, (or similar) or equivalent work experience
Graphic design and video editing skills, with experience using Canva or Adobe Creative Suite (Photoshop, Rush, InDesign) to create social media content or presentation materials
Experience with Salesforce Marketing Cloud, WordPress, and Sprout Social or equivalent platforms
Content development, SEO, Google Ads, and Google Analytics proficiency
Basic knowledge of HTML is preferred
Outstanding project management skills
Excellent written, presentation, interpersonal, and people influencing skills
Ability to work simultaneously on multiple projects and detail/deadline orientation
Strong attention to detail
Ability to make decisions in a changing environment and anticipate future needs
Driven by creative intuition but able to course-correct with data
Willingness to perform other duties and special projects as needed/requested
Sensitivity and respect for racial, gender, sexual orientation, and cultural differences
Commitment to Candid's values: driven, direct, accessible, curious, and inclusive

Benefits

Comp & perks

Health insurance (medical, dental, vision)
Retirement contribution with additional option for a match
Paid life insurance and AD&D
Paid leave time (PTO, compassionate leave, volunteer, holiday, parental)
Short-term and long-term disability
Pre-tax transit
Flexible spending accounts
Supplemental insurance
Summer hours
Public Service Loan Forgiveness (PSLF) program eligible employer