Candid

Senior Director of Product Design

Candid

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $165,000 - $225,000 per year

Job Level

Senior

About the role

  • Define and lead Candid’s product design vision, ensuring design excellence across discovery, delivery, and iteration.
  • Serve as a strategic partner to Product Management, Engineering, and Data leadership to shape product direction and priorities.
  • Embed design deeply within Product Operating Model teams, ensuring user needs, business outcomes, and technical constraints are addressed holistically.
  • Establish best practices for AI-enabled product design, including interaction patterns for recommendations, automation, summaries, decision support, and human-in-the-loop workflows.
  • Ensure AI-driven experiences are intuitive, transparent, trustworthy, and aligned with Candid’s mission and values.
  • Guide teams in designing for explainability, confidence, and responsible use of AI in user-facing products.
  • Oversee the evolution of design systems, UI patterns, and visual standards across product and marketing surfaces.
  • Ensure consistency, accessibility, and scalability across all digital experiences.
  • Set a high bar for craft, usability, and clarity—especially in complex, data-rich products.
  • Lead, coach, and develop a multidisciplinary design organization.
  • Ensure user research and insights meaningfully inform product strategy, prioritization, and design decisions.
  • Partner with UX Research leadership to integrate qualitative and quantitative learning into product development.
  • Promote a test-and-learn mindset through experimentation and iteration.
  • Collaborate with Marketing, Influence, Partnerships, and other stakeholders to ensure cohesive, aligned experiences across touchpoints.
  • Act as a design leader and advocate across the organization, clearly communicating design intent, tradeoffs, and impact.

Requirements

  • 12+ years of experience in product design, UX, or related disciplines, including senior leadership roles.
  • Proven experience leading product design organizations in modern, product-led environments.
  • Demonstrated experience designing and shipping AI-powered or data-intensive products.
  • Strong understanding of product strategy, user-centered design, experimentation, and outcome-driven development.
  • Experience managing and developing senior designers and researchers.
  • Ability to operate at both strategic and execution levels.
  • Exceptional communication and stakeholder leadership skills.
  • Willingness to perform other duties and special projects as needed/requested.
  • Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
  • Champions and represents Candid’s core values: We’re driven, direct, accessible, curious, and inclusive.
Benefits
  • Health insurance (medical, dental, vision)
  • retirement contribution with additional option for a match
  • paid life insurance and AD&D
  • paid leave time (PTO, compassionate leave, volunteer, holiday, parental)
  • short-term and long-term disability
  • pre-tax transit
  • flexible spending accounts
  • supplemental insurance
  • summer hours
  • Public Service Loan Forgiveness (PSLF) program eligible employer.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product designUX designAI-powered product designuser-centered designdesign systemsinteraction patternsdata-intensive productsusabilityaccessibilityiteration
Soft Skills
leadershipcommunicationstakeholder managementcoachingcollaborationstrategic thinkingsensitivity to diversitycuriosityinclusivityadaptability