Candid Health

Sales

• Design and implement a comprehensive onboarding and continuous training program for the sales team, ensuring they are well-versed in our product, market positioning, and unique value proposition.
• Work with our product and sales engineering team to reflect product updates and changes in our internal and external collateral.
• Develop and maintain sales playbooks to streamline processes and messaging across customer touchpoints.
• Manage and optimize CRM tools (Salesforce, HubSpot, etc.) to ensure effective tracking, lead follow-up, and closing strategies.
• Provide competitive analysis and equip the sales team with the insights they need to position Candid Health effectively in the marketplace.
• Collaborate with marketing to provide high-quality content (case studies, white papers, blog posts) that empowers the sales team to generate and nurture leads.
• Partner with Marketing to ensure alignment between marketing campaigns and broader GTM strategy, maximizing lead conversion and customer engagement.
• Partner with the BD team to help execute demand generation strategies to drive lead growth and accelerate sales pipeline development.
• Work with the Product and Solution Consulting teams to develop and implement a product training program for all customer-facing teams to ensure deep understanding of product features, benefits, and fit within the market.
• Ensure seamless integration of productivity and collaboration tools (CRM, communication platforms, etc.) across all GTM functions.
• Continuously evaluate and improve the GTM tech stack, ensuring tools are optimized for efficiency and scalability.
• Experience deploying content management and learning management systems

Head of Sales Enablement

Solutions Engineer

• Work directly with our Sales team to pitch and close our largest and most strategic enterprise prospects by mapping their business objectives and revenue cycle challenges to Candid's capabilities
• Craft and deliver engaging demonstrations that showcase the impact of Candid's solutions
• Conduct detailed ROI Analysis for potential prospects in order to present valuable insights on what Candid's product can offer
• Partner with our Product, Delivery, and RCM teams to understand prospective customer pain points, and assist in crafting the implementation plan for new customers
• Educate and enable our Sales team to deeply understand the value proposition and capabilities of our product, empowering them to sell more effectively and confidently
• Build a team that is passionate about architecting impactful solutions that deliver real value in healthcare

Technical Solutions Consultant – Pre-Sales

Marketing

• Reporting to the Chief Marketing Officer; first in role responsible for maintaining the integrity of Candid Health’s marketing brand and supporting marketing campaign production and asset generation
• Develop and execute national brand campaigns, integrating design, film, photography, and copy to drive brand awareness and lead generation
• Create overarching creative concepts and campaign narratives for omnichannel brand and product campaigns as well as brand activations
• Create and craft social campaigns that grab and hold attention through type and graphic animation
• Develop and maintain the visual identity of Candid Health, ensuring consistency across all marketing touchpoints
• Build design systems in both static and motion formats to be applied across web, social media, collateral, partner and influencer toolkits
• Create unique brand identities, event themes, logos, and on-screen graphics; work closely with copywriters and other team members to develop engaging and effective content
• Create visually stunning and user-friendly web and mobile designs that optimize the user experience
• Translate complex concepts and data into visually appealing and easy-to-understand graphics
• Define and clearly articulate aesthetic direction for individual marketing campaigns
• Build and present design decks from creative sketches to final toolkits
• Evolve and apply graphic brand standards across a wide variety of media, including digital, social, dotcom, signage, and tradeshow event display
• Responsible for managing the design and print production of sales material and organizing artwork/mechanicals for vendors
• Ensure all aspects of final graphics are delivered on time, on budget, and in a manner that represents the brand authentically
• Stay informed about the latest design trends, tools, and technologies, and incorporate them into the design process

Senior Design Marketer

Data Engineer

• Collaborate with leadership and stakeholders (engineering, delivery, product, customers) to understand data needs
• Deliver on Data Team outcomes for internal teams and external customers, including operational and analytics workflows
• Research, design, and own new data infrastructure using industry best practices and state-of-the-art tools
• Build datasets, pipelines, and other solutions to support operational and product outcomes; develop support systems to scale the team
• Contribute to building a robust data culture ensuring data is trusted, accessible, and central to measuring impact
• Work on systems and projects such as BI Platform Infrastructure, Airflow, BigQuery tuning, customer-facing data delivery infrastructure, DBT deployment, CI/CD, data streaming infrastructure

Recruitment

• Lead full cycle recruiting for both IC and Leadership engineering positions, from sourcing and screening candidates to conducting interviews, extending offers, ensuring a seamless and positive candidate experience
• Partner closely with Hiring Managers to understand talent needs and develop recruitment strategies aligned with business objectives
• Proactively identify opportunities to streamline and optimize recruitment processes and drive initiatives to improve efficiency and candidate quality
• Build and maintain strong relationships with candidates, Hiring Managers, and cross-functional stakeholders

Head of Sales Enablement

Technical Solutions Consultant – Pre-Sales

Senior Design Marketer

Data Engineer

Recruiter, Engineering