Sales Ops Support Analyst

Candescent

Sales Ops Support Analyst supporting customer agreements and transactions at Candescent, a tech company transforming digital banking. Focused on contract drafting and compliance in a regulated environment.

Posted 7/9/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Draft, review, edit, and manage customer contracts, amendments, order forms, statements of work, and other commercial documents.
Translate business requirements and deal terms into clear, accurate contractual language while ensuring alignment with company standards and approved legal provisions.
Partner closely with Sales and Legal teams to negotiate, revise, and finalize agreement language.
Review customer requests and identify contractual, operational, and billing implications.
Create and maintain Standard Operating Procedures (SOPs), process documentation, and customer-facing documentation.
Build and maintain sales quotes within Salesforce and CPQ platforms.
Ensure contracts, quotes, and supporting documentation are accurate, complete, and properly maintained for audit and compliance purposes.
Collaborate with Legal, Finance/Billing, Sales, and Operations teams to facilitate efficient contract execution and customer onboarding.
Support billing and provisioning processes and ensure contractual obligations are accurately reflected in downstream systems.
Identify process improvement opportunities and contribute to the development of scalable operational procedures.
Manage multiple priorities and deadlines while maintaining a high degree of accuracy and professionalism.

Requirements

What you’ll need

Minimum 3 years of experience in the banking, financial services, or related regulated industry.
Strong experience drafting, revising, reviewing, and interpreting contractual language and commercial agreements.
Exceptional written and verbal communication skills with the ability to produce clear, professional business and legal documentation.
Working knowledge of Salesforce.
Excellent attention to detail and commitment to accuracy.
Ability to work effectively with stakeholders across Sales, Legal, Finance/Billing, and Operations.
Strong organizational skills with the ability to manage multiple deadlines simultaneously.
Self-motivated, proactive, and able to work independently with minimal supervision.
Quick learner with strong problem-solving and critical-thinking skills.

Benefits

Comp & perks

Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Contract ManagementCommercial DocumentationProcess DocumentationSOP CreationContractual Language Interpretation

Soft Skills

Exceptional Communication SkillsOrganizational SkillsProblem-Solving SkillsSelf-MotivatedProactive Work Ethic