Principal People Operations Advisor

Candescent

Principal People Operations Advisor enhancing HR infrastructure at Candescent. Driving operational excellence and execution through HR processes and strategy for global organizations.

Posted 5/15/2026full-timeRemote • Tennessee • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Own and execute complex HR operational processes across the global employee lifecycle including onboarding, job changes, compensation updates, leaves, and offboarding.
Serve as a senior escalation point for complex employee cases requiring cross-functional coordination or country-specific expertise.
Ensure consistent, policy-aligned service delivery while adapting processes to local regulatory and payroll requirements.
Act as a primary HR operations partner to Payroll, supporting payroll execution across the U.S., Canada, and other supported countries.
Document payroll-related processes and controls to support compliance, continuity, and knowledge transfer.
Support and coordinate global mobility activities, including cross-border transfers, relocations, country changes, and work authorization tracking.
Identify process gaps and improvement opportunities related to mobility workflows and employee experience.
Lead data validation efforts tied to payroll, benefits, and reporting cycles.
Support internal and external audits by preparing documentation, reconciling data, and responding to findings.

Requirements

What you’ll need

Bachelor's degree or equivalent experience in Business, Human Resources, or related area.
7-10 years of experience working in Human Resources, Global Mobility, Project Management or related field.
Strong interpersonal and communication skills with a customer-focused mindset.
Highly proficient in Excel, PowerPoint and Word.
Previous experience with SharePoint and ServiceNow is a plus.
Strong working knowledge of HR systems (Workday strongly preferred) and HR data governance principles.
Proven ability to operate independently, manage complexity, and exercise sound judgment in a fast-paced environment.

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HR operational processesonboardingjob changescompensation updatesleavesoffboardingdata validationHR data governanceproject managementcompliance

Soft Skills

interpersonal skillscommunication skillscustomer-focused mindsetindependent operationcomplexity managementsound judgment

Certifications

Bachelor's degree