Senior Project Manager

Candescent

Project Manager overseeing client-facing projects in fintech, focusing on digital banking implementations. Responsible for project ownership, leadership, and quality assurance in software deployment.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Take ownership and drives each assigned project to a successful completion
Assess and monitor project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the client’s satisfaction
Schedule, install, validate and deliver products within scheduled timelines with a high degree of quality and exceptional customer satisfaction.
Maintain a strong client relationship while working with appropriate Candescent and third-party vendor representatives from project kickoff to go Live date.
Demonstrate effective leadership and project management skills
Drive the documentation and proactive communication of project goals, measures of success, plans, status, issues and risks in a timely manner to team members, stakeholders and senior management to assure strategic and project alignment and the timely resolution of issues, risks and roadblocks.
Facilitate strong, positive, trusting relationships at the financial institutions necessary to understand the customer’s needs and accurately represent the voice and perspective of the financial institutional customer within Candescent.
Skillfully generate creative solutions to challenging Project and/or client related issues in a timely manner under potentially stressful situations
Continually look for opportunities to improve current processes and approaches and drive the implementation of these changes.
Serves as coach and mentor to Project Managers within Implementation Services
Be able to support conversion projects during non-business hours or weekends.

Requirements

What you’ll need

Bachelor’s Degree or equivalent work experience in project management, particularly in the fintech space.
6+ years of experience delivering large scale online enterprise software deployment and implementations to or through enterprise customers or partnerships
6+ years of project management and/or other related management experience, including the management of technical projects
Travel estimated at 25% to client sites is required
Proven cross-function, end to end Project management skills for customer facing project work where little or no precedent may exist, requiring engagement with and accountability to business & functional group leaders.
Demonstrated ability to manage technical project with complex data management.
Familiarity with basic software systems (front end, back end, interfaces, tables, cache, etc.) and interfacing with third parties (SSOs & APIs).
Excellent verbal/written communication and influencing skills as well as effective listening skills
Experience in the use of structured project management methods and tools, and ability to utilize project management best practices.
Ability to learn and be able to explain our application functionality, configurations, and, at a high level, our system architecture to customers.
Ability to quickly learn basic concepts related to the financial services industry.
Ability to quickly learn new products.
Strong problem solving and troubleshooting skills.
Excellent organizational skills.

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementsoftware deploymentdata managementSSOAPIenterprise softwaretechnical project managementprocess improvementproject documentationproject management best practices

Soft Skills

leadershipcommunicationproblem solvingorganizational skillsmentoringrelationship buildinginfluencinglisteningcreativitystress management

Certifications

Bachelor’s Degreeproject management certification