Insurance Follow-Up Specialist
Cancer Specialists of North Florida
full-time
Posted on:
Location Type: Office
Location: Jacksonville • Florida • United States
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About the role
- Reviewing all specifically assigned accounts to resolve unpaid patient accounts
- Assisting patients with inquiries regarding their accounts
- Reviewing EOBs to provide proper claim reimbursement
- Interpreting fee schedules
- Preparing write-off requests for supervisors
- Demonstrating ability to deal with patients and insurance companies professionally
- Receiving and resolving patient billing complaints
- Researching written requests for refunds
- Responding to insurance companies promptly
- Maintaining confidentiality regarding patient account status
Requirements
- High School Diploma or Equivalent
- Minimum of two years’ experience in a medical business office setting, preferably working with insurance collections and follow-ups
Benefits
- EEO Employer
- Drug Free Workplace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
professional communicationproblem-solvingconfidentialitycustomer serviceinterpersonal skills
Certifications
High School DiplomaEquivalent