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Retail Assistant Manager
Cancer Research UK (CRUK)Retail Assistant Manager at Cancer Research UK overseeing shop operations, customer service, and community engagement. Guiding a diverse team to maximize income and support fundraising efforts.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and commercial awareness while effectively supporting team engagement and community relationships. Capable of managing retail operations, including merchandising and stock management, while maintaining compliance with policies.
Highest-signal resume keywords
Customer Service ExcellenceRetail ExperienceStock ManagementCommunity EngagementFundraising Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MerchandisingStock ManagementFundraisingCompliance Management
Soft Skills
Team LeadershipCommunicationFlexibilityAdaptabilityPositive Attitude
Industry Keywords
RetailHospitalityCustomer-Focused EnvironmentCommercial Awareness
About the role
Key responsibilities & impact- Supporting the Shop Manager to guide, inspire, and engage the team
- Supporting the commercial running of the store including merchandising, stock management
- Providing excellent customer service
- Achieving targets for donated stock, cash, Gift Aid
- Creating relationships with the local community
- Supporting fundraising events
- Maintaining compliance with policies
- Deputizing for the Shop Manager in their absence
Requirements
What you’ll need- A working knowledge of what makes great customer service
- Retail or hospitality experience would be advantageous
- Experience working in a lively, busy and customer-focused environment
- A positive, hands-on approach
- Flexibility and adaptability in changing situations
- A willingness to learn and take on responsibilities
- Commercial awareness
- Ability to build relationships and communicate effectively
- Enjoy being part of an island community
Benefits
Comp & perks- Substantial retirement plan
- Generous and flexible leave allowance
- Discounts on travel, technology, gym membership, and more
- Confidential wellbeing support from the Retail Trust