Retail Shop Manager

Cancer Research UK (CRUK)

Retail Shop Manager for Cancer Research UK targeting sales and fundraising in Hammersmith. Guiding a team of staff and volunteers for community engagement and store performance.

Posted 5/13/2026full-timeHammersmith • 🇬🇧 United KingdomMid-LevelSenior💰 £28,586 - £32,749 per yearWebsite

About the role

Key responsibilities & impact

Guiding, inspiring and engaging a team of paid staff and volunteers.
Taking ownership and responsibility for commercial running of your store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
Leading by example and providing excellent customer and supporter service.
Maximising profit through effective cost control and sales.
Creating relationships with your local community and Cancer Research UK colleagues.
Organising and running creative fundraising events for your store to achieve fundraising targets.
Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
A varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Requirements

What you’ll need

Experience of managing and inspiring a diverse team of people.
Comfort working within targets and motivating others to achieve those targets.
The ability to multi-task in a lively environment.
Working knowledge of what makes great customer service.
Commercial awareness.
Knowledge of high street fashion retail.
Adaptability in changing situations, including being able to work effectively independently.
An awareness of the price, value and worth of items.
Flexibility in working on a rota basis.

Benefits

Comp & perks

Retirement plan
Generous and flexible leave allowance
Discounts on travel to technology
Gym membership
Confidential wellbeing support from the Retail Trust

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

team managementinspiring leadershipcustomer servicecommercial awarenessmulti-taskingadaptabilityflexibilityrelationship buildingevent organizationcost control