Salary
💰 $120,000 - $145,000 per year
About the role
- Own end-to-end implementation for enterprise hotel groups from planning through deployment and handoff.
- Coordinate multi-property rollouts across hundreds/thousands of properties, balancing timelines and dependencies.
- Manage complex system integrations (PMS, POS, CRM, payments, APIs).
- Act as the primary deployment liaison for enterprise client stakeholders, including IT and operations leadership.
- Develop scalable processes, frameworks, and playbooks for enterprise deployments.
- Deliver executive-level communication: project updates, risk assessments, strategic alignment.
- Partner cross-functionally with Product, Engineering, and Support to resolve technical challenges.
- Drive continuous improvement of enterprise onboarding practices.
Requirements
- 5+ years in enterprise project management, technical onboarding, or large-scale deployments (hospitality/SaaS preferred).
- Proven success leading multi-property or brand-level deployments.
- Strong expertise in hotel technology systems (PMS, POS, CRM, payment integrations).
- Advanced program management skills with tools like Smartsheet, Notion, Linear.
- Excellent stakeholder management and executive communication skills.
- Deep understanding of hotel operations and enterprise rollout challenges.
- Ability to thrive in fast-paced, high-growth environments.