Business Systems Engineer – AI

Canadian Tire Corporation

AI-first Business Systems Engineer at CTC enabling AI-powered solutions for productivity and quality. Collaborating with teams and automating workflows using Atlassian platforms and Microsoft 365 Copilot.

Posted 7/16/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$80,000 - CA$131,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and building AI-powered solutions using Atlassian platforms, with a strong focus on Jira and Confluence integration, automation, and effective documentation practices. Capable of translating complex business problems into scalable AI-enabled workflows while fostering collaboration across diverse teams.

Highest-signal resume keywords

AI Agent Design and DevelopmentAtlassian Rovo StudioJira AutomationConfluence ConfigurationAnalytical Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Agent DevelopmentWorkflow DesignProcess MappingAutomation LogicDocumentation Creation

Soft Skills

Facilitation SkillsCommunication SkillsStakeholder ManagementCollaboration SkillsResults-Driven Mindset

Tools & Technologies

Atlassian Rovo StudioJiraConfluenceMicrosoft 365 CopilotMarketplace Apps

Industry Keywords

Low-Code/No-Code PlatformsAI-Powered SolutionsKnowledge ManagementProcess StandardizationAutomation Opportunities

About the role

Key responsibilities & impact

Design and build AI-powered solutions using platforms such as Atlassian Rovo Studio, Jira, Confluence, Jira automation, and Microsoft 365 Copilot
Enable AI agents that help teams automate repetitive tasks, create and update work items, summarize information, and improve decision-making
Translate business problems into practical AI-enabled workflow designs, including agent instructions and prompts
Monitor adoption, collect feedback, analyze effectiveness, and continuously improve AI agents and configurations
Configure and administer Atlassian capabilities across Jira and Confluence
Design and configure Jira automations to improve project board hygiene
Create Confluence templates and knowledge structures
Support the rollout and adoption of AI-enabled ways of working by creating playbooks and training materials
Document agent designs, automation logic, and configuration decisions

Requirements

What you’ll need

Proven hands-on experience designing, building, testing, and improving AI agents using Atlassian Rovo Studio or comparable low-code/no-code AI agent platforms
Strong understanding of how Jira and Confluence work together to support requirements, work item creation, traceability, delivery execution, and knowledge management
Experience working with Atlassian automation, marketplace apps, integrations, or reporting capabilities is a strong asset
Strong analytical skills with the ability to break down complex processes and translate them into simple, scalable workflow solutions
Ability to identify process bottlenecks, standardization gaps, and automation opportunities across teams
Experience creating clear documentation, process maps, templates, playbooks, training materials, and enablement content
Strong facilitation and communication skills, with the ability to explain AI and platform concepts to both technical and non-technical audiences
Ability to collaborate across BSA, Product, Engineering, Architecture, QA, Delivery, and business stakeholder groups
Results-driven and comfortable working in a fast-paced, ambiguous environment
Strong stakeholder management skills with the ability to balance platform standards, team needs, and delivery priorities

Benefits

Comp & perks

Comprehensive benefits and retirement programs
Performance incentives
Continuing Education Programs
Other perks to support your well-being
Career growth opportunities and product discounts
Mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families