Canada Life

Communications

• Guide the development and implementation of thought leadership research and campaign.
• Establish positioning pillars and messaging frameworks for executive voices; ensure consistency across channels.
• Lead a cross-functional editorial council to prioritize topics, accelerate activities, and sequence campaigns.
• Develop and implement integrated communications strategies aligned with Canada Life’s corporate objectives.
• Partner with colleagues across teams, including brand, digital, and marketing, to drive multi-channel distribution strategy.
• Oversee communications planning, measurement, and reporting to ensure effectiveness and continuous improvement.

Assistant Vice President, Communications

Solutions Engineer

• Defines and facilitates a solution architecture that leverages enterprise capabilities and efficient usage of processes, technology, data and people to align these capabilities
• Consults with business partners and delivery stakeholders
• Participates in the definition of, and helps to maintain the technical solution architecture(s)
• Actively participates in the discussions which drive the architectural decisions for the team and develop the technical vision and direction for the solution
• Defines and creates candidate architecture solutions
• Defines and maintains solution architectures for applications
• Ensures quality designs when involved in solutioning any infrastructure and development issues
• Proactively identifies opportunities where solutions can enhance organizational efficiency
• Actively engaged as the team works to solve complex problems
• Keeps abreast of latest technological/industry trends
• Acts as trusted technology advisor/advocate for business units
• Supports the development of technology roadmaps and proposals to achieve business plans
• Works closely with all team members to create solutions that accommodate future architectural changes and designs
• Identify critical driving forces of process, data, people and technology and identify any changes or improvements that can be made

Solutions Architect

Actuary

• Assess and challenge new reinsurance deals, preparing clear and insightful risk summaries for senior decision makers.
• Develop quarterly CRO reports and other risk materials, including analysis and presentation to the Reinsurance Executive Risk Management Committee.
• Quantify and analyze key risk measures such as Capital at Risk, Earnings at Risk and Liquidity at Risk on a quarterly basis.
• Support the annual risk budget for the Reinsurance Division.
• Participate in deep dive reviews (e.g., tail risk, liquidity stress testing, limit reviews) that directly inform strategic priorities.
• Identify and report on current and emerging risks, drawing from business insights and independent research.
• Help evolve our risk identification, measurement, and reporting processes, contributing to both Reinsurance-led and Lifeco-wide initiatives.
• Provide input on risk mitigation strategies.
• Monitor and report on compliance with the Risk Appetite Framework, risk limits, policies, and operating standards.
• Support timely communication and follow-up for risk limit breaches and associated remediation plans.

Risk Management Manager – Reinsurance, Actuary

Business Development Rep

• Build and maintain strong relationships with the advisor firms to identify sales and growth opportunities for DGDA.
• Lead regular business reviews and provide tailored insights through data analysis and reporting.
• Deliver training on sales strategies, industry trends, and digital tools to advisor firms and internal sales teams.
• Coordinate onboarding and system training for new advisor firms in collaboration with head office teams.
• Act as the go-to contact for tactical support, issue resolution, and escalation management.

Business Development Consultant

Counselor

• Assess vocational rehabilitation needs and potential
• Provide guidance and referral services to claimants with a disability
• Work in partnership with the policyholder (the employer)
• Develop realistic and cost-effective rehabilitation plans
• Prepare written reports detailing findings and recommendations

Rehabilitation Counsellor, Bilingual

Bilingual

• Operate with a customer focused mind-set as providing business solutions for our customers is at the core of what we do.
• Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers.
• Develop realistic, cost-effective rehabilitation/ return to work plans for actions focusing on return to work.
• Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.)
• Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period.
• Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability.
• Prepare written reports detailing findings and recommendations.
• Track rehabilitation activities and document case files electronically.
• Live our values of Customer View, Integrity, Partnership, and Communities.

Rehabilitation Consultant, Bilingual

Account Executive

• Deliver bottom line insurance sales growth
• Collaborate with Regional Sales Managers to generate sales
• Prospect new leads and leverage an existing database
• Utilize Salesforce to track calls and log appointments
• Lead generation of prescribed conversion rates and sales targets
• Grow the region by optimizing Advisor relationships
• Partner with Advisors to develop an understanding of their book of business
• Uncover sales and cross-selling opportunities
• Represent the insurance business as an expert consultant
• Provide pre and post-sales support

Regional Sales Representative, Insurance

Business Analyst

• Lead the gathering, analysis, and documentation of business requirements with a focus on IIW solutions which involve Intelligent Document Processing, Workflow and Automation capabilities.
• Author user stories and work with Technical Developers to groom, refine and prioritize into logical components based on estimates and time available.
• Define and document business rules, and decision logic to support automated processes.
• Collaborate with business and IT teams to ensure seamless integration of IDP, workflow and automation.
• Evaluate existing processes and recommend enhancements, optimizations, and new automation opportunities.
• Conduct impact assessments & risk analysis for new automation opportunities.
• Support governance, compliance, and audit requirements for intake and workflow.
• Participate in Scrum ceremonies, lead user acceptance testing and business exploration of new solutions, support change acceptance, and support training & change management.
• Facilitate both remote and in-person working sessions with key stakeholders.
• Lead your work independently, creating project plans for your activities, communicating and meeting due dates.
• Provide mentorship and guidance to Senior Business Analysts in an individual contributor capacity (no direct reports).

Lead Business Analyst

Administration

• Monitor the shared mailbox to identify emails from internal business partners and external entities
• Take responsibility for mail preparation – opening, applying date stamps, and preparing items for scanning
• Sort incoming mail into a document management system
• Conduct searches across multiple company systems to locate client and policyholder files

Administrative Coordinator – Bilingual

• Analyser les renseignements médicaux et financiers des souscripteurs d'assurance
• Établir l’assurabilité et évaluer les risques selon les lignes directrices de la compagnie
• Offrir un excellent service à la clientèle et bâtir des relations positives avec tous les clients
• Discuter des décisions de tarification avec les directeurs médicaux et les partenaires de distribution

Tarificateur, Bilingue

Full-stack Engineer

• Write and maintain API code to meet business and technical requirements
• Configure and integrate software components and third-party software products, tools, and solutions
• Facilitate and actively participate in meetings, walkthroughs, and reviews of software development deliverables
• Deliver fixes and improvements to existing software products, maintain environments, and versions, adhering to standards and compile versions
• Ensure technical responsibility over assigned software products and codebases
• Analyze current software products
• Contribute to the design documentation and technical specifications for development
• Apply software engineering patterns to identify and troubleshoot problems
• Conduct system support and change management activities
• Conduct impact analysis to support proactive identification of actions to minimize production system interruptions
• Deliver clean and efficient code, ensuring quality and accuracy of products
• Test and deploy software products and fixes defects
• Work with QA team to automate and maintain software product test suites, maintaining test documentation
• Create and maintain test documentation, test strategy, review as required
• Gain exposure to and learns new languages, frameworks, and tools
• Evaluate and learn new technologies that provide business value
• Improve current practices and tools
• Adapt to organizational change, best practice and improvements across teams

Software Developer

Sales

• Execute quarterly and annual business plans to consistently meet sales targets across assigned advisor segments
• Develop targeted engagement plans and act as the primary product expert for aligned advisors
• Identify and pursue new growth opportunities in collaboration with regional leaders and distribution partners
• Provide case analysis, consultation, and joint field support to advisors and their clients
• Promote innovative sales ideas and implement marketing and go-to-market initiatives to penetrate new markets

Regional Sales Specialist

Customer Success Manager

• Respond to client inquiries via telephone, email, video conference and in person
• Schedule and manage Advisor/Client Appointments and events
• Ensure excellence in every interaction to provide a consistent experience for existing clients and prospects
• Provide ongoing feedback to the team to ensure all opportunities for business improvements are captured and reviewed

Client Experience Specialist II

• Execute quarterly and annual business plans
• Develop targeted engagement plans
• Identify and develop new growth opportunities
• Provide case analyses and collaborative support
• Promote innovative sales ideas and implement marketing initiatives

Bilingual Regional Sales Specialist

• Develop and execute a variety of strategic, high-quality communications independently and with business partners
• Craft content and copy that is engaging, timely and appropriate for the audience
• Advocate for new communication approaches to elevate delivery effectiveness
• Ensure communication, brand consistency and style guide requirements are followed
• Identify risks and gaps throughout everything you work on
• Co-ordinate and deliver communications plans
• Manage project trackers to ensure projects deliverables are on track
• Provide communications expertise and guidance to business partners as required.