Canada Life

Customer Service Specialist, Bilingual

Canada Life

full-time

Posted on:

Location Type: Office

Location: Montreal • 🇨🇦 Canada

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Salary

💰 CA$49,900 - CA$74,800 per year

Job Level

Mid-LevelSenior

About the role

  • Perform plan and participant maintenance tasks in SARR
  • Handle a variety of inquiries and phone calls
  • Build and maintain strong relationships with plan administrators, brokers, and advisors
  • Prepare standard and customized reports for clients
  • Complete all daily administrative duties

Requirements

  • Bilingualism (proficiency in French and English)
  • Excellent written and verbal communication skills
  • Strong organizational skills and ability to work in a fast-paced environment
  • Strong interpersonal skills
  • Proficient with Microsoft Office tools (Word, Excel, Outlook)
Benefits
  • Diverse and inclusive work environment
  • Career development opportunities
  • Comprehensive compensation
  • National team

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
bilingualismwritten communicationverbal communicationorganizational skillsinterpersonal skills