FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Assistant General Manager
Campus Life & StyleAssistant General Manager ensuring resident satisfaction and team member engagement at CLS Living. Leading community operations while promoting positive relationships among residents and staff.
About the role
Key responsibilities & impact- Our Assistant General Manager are customer-centric mindset individuals, who are team builders and leaders who provides support, mentorship and direction to ensure a high level of Employee and Resident engagement.
- Must be prepaid to act as General Manager in their absence.
- Provides leadership for the Community by setting a Service Excellence standard and inspiring the teams to achieve it.
- Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.
- Assist the General Manager with the training, coaching, development and leadership of exceptional team members.
- Assist Manager as needed to coordinate, schedule, and supervise activities of all contracted services, including, but not limited to: pest exterminators, trash collectors, landscaping, snow removal, turn contractors, and major repair contractors.
- Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
- Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
- Responsible for a safe experience for employees, residents and guests by overseeing curb appeal, common areas and preventative maintenance.
- Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.
- Maintain occupancy at or above 99% and collections at or above 98% of potential income.
- Perform lease processing and administration, to ensure accuracy of property management software.
- Oversee collections efforts at the property, in order to keep delinquencies under 2% of income.
- Responsible for timely submissions of all necessary paperwork for invoicing, payroll, hiring, etc.
Requirements
What you’ll need- A Bachelor degree; or 1 years’ experience in the student/multi-family housing industry; or equivalent combination of education and experience.
- Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata).
- Working knowledge of market rate and LIHTC programs and Fair Housing Laws and EEO Laws.
Benefits
Comp & perks- Generous paid time off
- 401(k) matching
- Health, Dental and Vision
- Employee assistance program
- Flexible spending account
- Health savings account
- Life insurance
- Parental leave
- Professional development assistance
- Relocation assistance
- Unparalleled company culture
- Opportunities for growth and advancement
- Fun and flexible work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Bachelor Degree1 Year Experience in Student/Multi-Family HousingLease ProcessingAccounts Receivables ManagementPreventative Maintenance
Soft Skills
Customer-Centric MindsetMentorshipTeam BuildingCommunicationConflict Resolution