Assistant General Manager

Campus Life & Style

Assistant General Manager ensuring resident satisfaction and team member engagement at CLS Living. Leading community operations while promoting positive relationships among residents and staff.

Posted 7/7/2026full-timeBloomington • 🇺🇸 United StatesJunior💰 $22 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team-building capabilities while ensuring high levels of employee and resident engagement. Proficient in property management, financial oversight, and compliance with housing laws and standards.

Highest-signal resume keywords

LeadershipProperty Management Software (Entrata)Market Rate and LIHTC ProgramsFair Housing LawsEmployee and Resident Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bachelor Degree1 Year Experience in Student/Multi-Family HousingLease ProcessingAccounts Receivables ManagementPreventative Maintenance

Soft Skills

Customer-Centric MindsetMentorshipTeam BuildingCommunicationConflict Resolution

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelProperty Management Software

Industry Keywords

Service ExcellenceEmployee EngagementResident RelationsCommunity StandardsOccupancy Management

About the role

Key responsibilities & impact

Our Assistant General Manager are customer-centric mindset individuals, who are team builders and leaders who provides support, mentorship and direction to ensure a high level of Employee and Resident engagement.
Must be prepaid to act as General Manager in their absence.
Provides leadership for the Community by setting a Service Excellence standard and inspiring the teams to achieve it.
Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.
Assist the General Manager with the training, coaching, development and leadership of exceptional team members.
Assist Manager as needed to coordinate, schedule, and supervise activities of all contracted services, including, but not limited to: pest exterminators, trash collectors, landscaping, snow removal, turn contractors, and major repair contractors.
Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
Responsible for a safe experience for employees, residents and guests by overseeing curb appeal, common areas and preventative maintenance.
Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.
Maintain occupancy at or above 99% and collections at or above 98% of potential income.
Perform lease processing and administration, to ensure accuracy of property management software.
Oversee collections efforts at the property, in order to keep delinquencies under 2% of income.
Responsible for timely submissions of all necessary paperwork for invoicing, payroll, hiring, etc.

Requirements

What you’ll need

A Bachelor degree; or 1 years’ experience in the student/multi-family housing industry; or equivalent combination of education and experience.
Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata).
Working knowledge of market rate and LIHTC programs and Fair Housing Laws and EEO Laws.

Benefits

Comp & perks

Generous paid time off
401(k) matching
Health, Dental and Vision
Employee assistance program
Flexible spending account
Health savings account
Life insurance
Parental leave
Professional development assistance
Relocation assistance
Unparalleled company culture
Opportunities for growth and advancement
Fun and flexible work environment