Assistant General Manager

Campus Life & Style

Assistant General Manager in CLS Living, offering guidance in the student/multi-family housing sector. Leading teams while ensuring high levels of resident satisfaction and engagement.

Posted 7/2/2026full-timeLubbock • Texas • 🇺🇸 United StatesJunior💰 $21 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and mentorship capabilities to enhance employee and resident engagement while ensuring compliance with company policies and standards. Proficient in managing resident accounts, utility billing, and maintaining high occupancy and collection rates.

Highest-signal resume keywords

LeadershipEmployee EngagementProperty Management Software (Entrata)Fair Housing LawsBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bachelor DegreeMarket Rate KnowledgeLIHTC Programs KnowledgeUtility Billing ManagementAuditing and Documenting

Soft Skills

MentorshipCommunicationTeam DevelopmentConflict Resolution

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelProperty Management Software

Industry Keywords

Student HousingMulti-Family HousingService ExcellenceCommunity RelationsEEO Laws

About the role

Key responsibilities & impact

Provides support, mentorship and direction to ensure a high level of Employee and Resident engagement.
Provides leadership for the Community by setting a Service Excellence standard and inspiring the teams to achieve it.
Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.
Assist the General Manager with the training, coaching, development and leadership of exceptional team members.
Assist Manager as needed to coordinate, schedule, and supervise activities of all contracted services.
Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies.
Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.
Maintain occupancy at or above 99% and collections at or above 98% of potential income.
Assist Manager to oversee monthly reports, budget targets, and variance reports as needed.

Requirements

What you’ll need

A Bachelor degree; or 1 years’ experience in the student/multi-family housing industry; or equivalent combination of education and experience.
Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata).
Working knowledge of market rate and LIHTC programs and Fair Housing Laws and EEO Laws.

Benefits

Comp & perks

Generous paid time off
401(k) matching
Health, Dental and Vision
Employee assistance program
Flexible spending account
Health savings account
Life insurance
Parental leave
Professional development assistance
Relocation assistance
Unparalleled company culture
Opportunities for growth and advancement
Fun and flexible work environment