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Assistant General Manager, Leasing
Campus Life & StyleAssistant General Manager responsible for leasing and customer engagement at CLS Living. Focused on team leadership, property management, and ensuring resident satisfaction.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
property managementaccount managementutility billingcost controlrevenue improvementauditingschedulingtrainingcoachingleadership
Soft Skills
service excellenceteam inspirationharmonious relationscommunicationproblem-solvingsupervisiondevelopmentorganizationinterpersonal skillsemergency response
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft ExcelEntrata
Certifications & Qualifications
Bachelor's degree
Industry Keywords
student housingmulti-family housingmarket rate programsLIHTC programsFair Housing LawsEEO Lawsdelinquency managementnet operating income (NOI)company policiescommunity standards
About the role
Key responsibilities & impact- Provides leadership for the Community by setting a Service Excellence standard and inspiring the teams to achieve it.
- Promote harmonious relations among residents, parents, staff, and the surrounding community, while enforcing company policies and standards.
- Assist the General Manager with the training, coaching, development and leadership of exceptional team members.
- Assist Manager as needed to coordinate, schedule, and supervise activities of all contracted services.
- Prepare, respond and advise on all community aspects, including market, physical condition, policies, procedures, and onsite emergencies with partner departments.
- Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
- Regularly inspect grounds, interior and resident amenities to ensure that the facilities comply with all codes and company standards.
- Oversee collections efforts at the property, in order to keep delinquencies under 2% of income.
- Achieve the highest possible net operating income (NOI) through the implementation of effective cost control and revenue improvement efforts.
Requirements
What you’ll need- A Bachelor degree; or 1 years’ experience in the student/multi-family housing industry; or equivalent combination of education and experience.
- Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata).
- Working knowledge of market rate and LIHTC programs and Fair Housing Laws and EEO Laws.
Benefits
Comp & perks- Generous paid time off
- 401(k) matching
- Health, Dental and Vision
- Employee assistance program
- Flexible spending account
- Health savings account
- Life insurance
- Parental leave
- Professional development assistance
- Relocation assistance
- Unparalleled company culture
- Opportunities for growth and advancement
- Fun and flexible work environment