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Assistant General Manager, Leasing
Campus Life & StyleAssistant General Manager responsible for leasing and customer engagement at CLS Living. Focused on team leadership, property management, and ensuring resident satisfaction.
About the role
Key responsibilities & impact- Provides leadership for the Community by setting a Service Excellence standard and inspiring the teams to achieve it.
- Promote harmonious relations among residents, parents, staff, and the surrounding community, while enforcing company policies and standards.
- Assist the General Manager with the training, coaching, development and leadership of exceptional team members.
- Assist Manager as needed to coordinate, schedule, and supervise activities of all contracted services.
- Prepare, respond and advise on all community aspects, including market, physical condition, policies, procedures, and onsite emergencies with partner departments.
- Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
- Regularly inspect grounds, interior and resident amenities to ensure that the facilities comply with all codes and company standards.
- Oversee collections efforts at the property, in order to keep delinquencies under 2% of income.
- Achieve the highest possible net operating income (NOI) through the implementation of effective cost control and revenue improvement efforts.
Requirements
What you’ll need- A Bachelor degree; or 1 years’ experience in the student/multi-family housing industry; or equivalent combination of education and experience.
- Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata).
- Working knowledge of market rate and LIHTC programs and Fair Housing Laws and EEO Laws.
Benefits
Comp & perks- Generous paid time off
- 401(k) matching
- Health, Dental and Vision
- Employee assistance program
- Flexible spending account
- Health savings account
- Life insurance
- Parental leave
- Professional development assistance
- Relocation assistance
- Unparalleled company culture
- Opportunities for growth and advancement
- Fun and flexible work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
property managementaccount managementutility billingcost controlrevenue improvementauditingschedulingtrainingcoachingleadership
Soft Skills
service excellenceteam inspirationharmonious relationscommunicationproblem-solvingsupervisiondevelopmentorganizationinterpersonal skillsemergency response
Certifications
Bachelor's degree