Campus Life & Style

Utility Analyst

Campus Life & Style

full-time

Posted on:

Location Type: Office

Location: Austin • Texas • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Review monthly utility billing data for accuracy and completeness across multiple communities.
  • Identify discrepancies, unusual charges, or billing variances, and assist in resolving them.
  • Support the processing of resident utility charges and account adjustments when needed.
  • Assist with reviewing and reconciling past-due balances or unapplied payments.
  • Partner with on-site teams to research and resolve utility billing questions.
  • Assist with billing inquiries related to move-ins, move-outs, and resident account activity.
  • Provide timely research and support to ensure a positive resident experience.
  • Work with third-party utility vendors to investigate billing discrepancies or account issues.
  • Monitor utility billing trends and identify opportunities for improved accuracy or efficiency.
  • Help improve and maintain documentation for utility billing processes and procedures.

Requirements

  • 2+ years of experience in utility billing, property management operations, accounting support, or a related field.
  • Strong attention to detail and the ability to analyze and interpret data.
  • Excellent problem-solving and organizational skills.
  • Strong communication skills and ability to collaborate with multiple teams.
  • Experience with Entrata or a similar property management system is a plus.
  • Proficiency with Excel or data analysis tools is preferred.
  • Proficiency in Microsoft Outlook, Word, and Excel, and Property Management software (Entrata).
Benefits
  • Generous Paid Time Off (PTO)
  • 401(k) with Company Matching
  • Comprehensive Health, Dental, and Vision Insurance
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Life Insurance & Parental Leave
  • Employee Assistance Program (EAP)
  • Relocation Assistance
  • Professional Development & Advancement Opportunities
  • Supportive, Fun, and Flexible Work Environment
  • Access to an Unmatched Company Culture that values individuality and innovation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
utility billingdata analysisaccount adjustmentsreconciliationbilling inquiriesdocumentationproblem-solvingattention to detailorganizational skills
Soft Skills
communicationcollaboration