Campus Ink

Ecommerce

• Execute day-to-day operations for product setup, QA, and store maintenance across Shopify stores
• Maintain strong quality control by following and improving checklists, “definition of done,” and QA standards
• Support Shopify product workflows including product creation, tagging, collections, variants, SKU conventions, and storefront updates
• Handle bulk product data updates using spreadsheets/CSV workflows (Excel/Google Sheets) with a high data-integrity mindset
• Support new store launches by helping proof builds, QA navigation/merchandising, identify issues, and coordinate fixes
• Coordinate with Printful / 3PL partners on inventory reporting and resolving order/product issues
• Document and maintain SOPs to improve consistency, reduce onboarding time, and make processes easier to follow
• Liaise cross-functionally with Production and other teams to align on handoffs, timelines, and daily procedures
• Support operations for our Amazon & eBay marketplace stores, ensuring listings and order processing stay accurate and on time
• Proactively flag risks, inconsistencies, and edge cases—helping prevent issues before they impact customers.

Senior Associate, E-commerce Operations