Customer Supply Chain Manager
Campbell's
full-time
Posted on:
Location Type: Office
Location: Charlotte • New Jersey, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $96,900 - $139,300 per year
Job Level
Mid-LevelSenior
About the role
- Play a critical role in driving collaborative solutions with our customers.
- Leverage your deep understanding of supply chain processes—including inventory, transportation, warehousing, project management, and continuous improvement.
- Create innovative operational strategies that deliver mutual benefits.
- Implement and manage supply chain initiatives across Snacks and Meals & Beverage categories.
- Deliver proactive supply chain solutions through robust customer sensing capabilities and jointly managed project action plans.
- Lead Supply Chain Joint Business Planning processes with customers.
- Identify and achieve service excellence as defined by our customers.
- Build organizational capability through direction setting and development.
- Provide supply chain expertise and insights to the Campbell’s sales team.
- Design and deliver solutions that balance cost and service for collaborative customer relationships.
- Drive cross-functional partnerships with planning, operations, transportation, and distribution teams.
- Harmonize sales, demand, and customer forecasts for distribution gains, losses, and merchandising activities.
- Communicate and coordinate emerging supply chain capabilities and technologies between Campbell’s and customers.
- Own direct customer contact with supply chain personnel.
- Implement and manage new and existing Campbell’s supply chain programs, including reverse logistics projects.
- Develop corrective action plans for service issues in collaboration with Campbell’s Supply Chain.
- Support customer sales leads by educating peers on P&L impacts of logistics.
Requirements
- Bachelor’s degree in Logistics, Operations Management, Business, or related field.
- 5+ years of experience in supply chain or collaborative logistics.
- Strong knowledge of SAP Order-to-Cash process.
- Experience managing customer inventory and service metrics.
- Proficiency in Microsoft Office; MS Access skills desired.
- Supply chain enterprise and financial acumen.
- Ability to manage complex challenges and work effectively in cross-functional teams.
- Strong communication, interpersonal, and leadership skills.
- Mastery of business analytics and problem-solving.
- Ability to draw insights from data and develop collaborative solutions.
- Willingness to travel 10–15%.
Benefits
- Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
- Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
- Campbell’s offers unlimited sick time along with paid time off and holiday pay.
- If in WHQ – free access to the fitness center.
- Access to on-site day care (operated by Bright Horizons) and company store.
- Campbell’s Cares program matches employee donations and/or volunteer activity up to $1,500 annually.
- Variety of Employee Resource Groups (ERGs) to support employees.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
supply chain managementinventory managementtransportation managementwarehousingproject managementcontinuous improvementSAP Order-to-Cashbusiness analyticsdata analysisservice metrics
Soft skills
collaborationleadershipcommunicationinterpersonal skillsproblem-solvingorganizational capabilitycross-functional teamworkcustomer relationship managementinsight developmentcomplex challenge management