Camis Inc

Help Desk Technician I

Camis Inc

contract

Posted on:

Location Type: Hybrid

Location: Ann Arbor • Missouri • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Resolving complex software inquiries from clients, call center agents, and park staff over the phone
  • Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Troubleshooting hardware and determining next steps to get issues resolved
  • Documenting and tracking support activity and clearly communicate technical solutions
  • Performing on-site visits to customer locations for upgrades and maintenance

Requirements

  • Valid drivers license with a clear driver's record
  • Ability to occasionally lift 20 lbs.
Benefits
  • Flexibility in scheduling
  • Paid 3-week remote training session

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
troubleshootinghardware supportLANWANtechnical problem resolutionsoftware inquiry resolutionsupport activity documentation
Soft skills
communicationcustomer service
Certifications
valid driver's license