Intern – Customer Success
Camim Coach e Consultoria
internship
Posted on:
Location Type: Hybrid
Location: Marília • 🇧🇷 Brazil
Visit company websiteSalary
💰 R$1,500 per month
Job Level
Entry Level
About the role
- Be the first point of contact for customers, understanding their needs and ensuring a clear, human-centered experience.
- Assist customers with tutorials, questions, and minor configurations.
- Log support tickets, track progress, and provide transparent follow-up to customers.
- Collect feedback and identify patterns of recurring questions or errors.
- Support testing of new features and integrations.
- Document bugs and platform behavior.
- Retest fixes implemented by the technical team before releasing them to customers.
- Update support materials, tutorials, and checklists used in onboarding and support.
Requirements
- Genuine curiosity and an interest in technology — a desire to understand how things work.
- Clear, empathetic, and instructional communication.
- Active listening — listen before acting.
- Proactivity — asking questions is part of learning.
- Organized and detail-oriented.
Benefits
- Breakfast
- Transportation voucher
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
empathetic communicationinstructional communicationactive listeningproactivityorganizeddetail-oriented