Call Center Specialist

Camden National Bank

Customer Care Specialist providing friendly service at Camden National Bank. Assisting customers with banking needs and collaborating with teams to solve problems.

Posted 6/26/2026full-timeAuburn • Maine, New Hampshire • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide smart friendly customer service to customers over the phone
Assist customers with their banking needs and maintain a knowledge of a variety of bank products and procedures
Navigate multiple computer systems, multi-task, and document outcomes during and after calls
Collaborate with other departments across the bank to assist with customer’s needs and solve problems
Offer advice to customers to deepen their relationships

Requirements

What you’ll need

No previous banking experience required
Passionate about helping others and providing exceptional customer service
Tech-savvy and excellent attention to detail in a fast-paced environment
Enjoys problem-solving and providing timely resolutions while maintaining a positive attitude
Eager to join a highly engaged team

Benefits

Comp & perks

Robust medical, dental, and vision insurance packages
Generous time off, including paid federal holidays and paid day off for your birthday
401(k) retirement savings plan
Tuition reimbursement, professional development, and career growth opportunities
Employee assistance program
Comprehensive wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer serviceproblem-solvingattention to detailpositive attitudecollaborationmulti-taskingcommunicationrelationship buildingtime managementadaptability