Customer Care Specialist

Camden National Bank

Customer Care Specialist at Camden National Bank providing customer service over the phone. Assisting customers with banking needs and maintaining knowledge of bank products and procedures.

Posted 5/9/2026full-timeBerlin • Maine • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide smart friendly customer service to customers over the phone
Assist customers with their banking needs and maintain a knowledge of a variety of bank products and procedures
Navigate multiple computer systems, multi-task, and document outcomes during and after calls
Collaborate with other departments across the bank to assist with customer’s needs and solve problems
Offer advice to our customers to deepen their relationships

Requirements

What you’ll need

Strong customer service skills
Ability to multi-task
Tech-savvy
Excellent attention to detail
Problem-solving abilities
Positive attitude

Benefits

Comp & perks

Robust medical, dental, and vision insurance packages
Generous time off, including paid federal holidays and paid day off for your birthday
401(k) retirement savings plan
Tuition reimbursement, professional development, and career growth opportunities
Employee assistance program
Comprehensive wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer servicemulti-taskingattention to detailproblem-solvingpositive attitude