Customer Care Specialist

Camden National Bank

Customer Care Specialist providing exceptional customer service over the phone at Camden National Bank. Assisting customers with banking needs and collaborating with departments to resolve inquiries.

Posted 5/6/2026full-timePortland • Maine, New Hampshire • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide smart friendly customer service to customers over the phone
Assist customers with banking needs and maintain knowledge of bank products and procedures
Navigate multiple computer systems and document outcomes during and after calls
Collaborate with other departments to assist with customer needs and solve problems
Offer advice to customers to deepen their relationships

Requirements

What you’ll need

Passionate about helping others and providing exceptional customer service
Tech-savvy with excellent attention to detail
Problem-solving skills with a positive attitude
Ability to multi-task in a fast-paced environment

Benefits

Comp & perks

Robust medical, dental, and vision insurance packages
Generous time off, including paid federal holidays and paid day off for your birthday
401(k) retirement savings plan
Tuition reimbursement, professional development, and career growth opportunities
Employee assistance program
Comprehensive wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer serviceattention to detailproblem-solvingpositive attitudemulti-taskingcollaborationcommunicationadvice givingrelationship buildingtech-savvy