Customer Care Specialist

Camden National Bank

Customer Care Specialist providing customer service and banking support over phone. Training provided for candidates without prior banking experience in a supportive team environment.

Posted 5/3/2026full-timeAuburn • Maine, New Hampshire • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide smart friendly customer service to customers over the phone
Assist customers with their banking needs and maintain a knowledge of a variety of bank products and procedures
Navigate multiple computer systems, multi-task, and document outcomes during and after calls
Collaborate with other departments across the bank to assist with customers’ needs

Requirements

What you’ll need

N o previous banking experience is required, we will train you!
Passionate about helping others and providing exceptional customer service
Tech-savvy with excellent attention to detail
Enjoy problem-solving and providing timely resolutions
Looking to work on a highly engaged team

Benefits

Comp & perks

Robust medical, dental, and vision insurance packages
Generous time off, including paid federal holidays and paid day off for your birthday
401(k) retirement savings plan
Tuition reimbursement, professional development, and career growth opportunities
Employee assistance program
Comprehensive wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer serviceproblem-solvingattention to detailcollaborationmulti-taskingcommunicationengagementtimely resolutionpassion for helping others