Customer Care Call Center Specialist

Camden National Bank

Customer Care Specialist providing exceptional phone support for banking services at Camden National Bank. No previous experience required, comprehensive training provided.

Posted 4/24/2026full-timeGardiner • Maine, New Hampshire • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide smart friendly customer service to customers over the phone
Assist customers with their banking needs and maintain knowledge of bank products and procedures
Navigate multiple computer systems, multi-task, and document outcomes during and after calls
Collaborate with other departments across the bank to assist with customer’s needs and solve problems
Offer advice to customers to deepen their relationships

Requirements

What you’ll need

No previous banking experience is required, we will train you!
Passionate about helping others and providing exceptional customer service over the phone
Tech-savvy with excellent attention to detail in a fast-paced environment
Enjoy problem-solving and providing timely resolutions
Motivation to work on a highly engaged team who likes to have fun
Willingness to transfer customer service skills into banking

Benefits

Comp & perks

Robust medical, dental, and vision insurance packages
Generous time off, including paid federal holidays and paid day off for your birthday
401(k) retirement savings plan
Tuition reimbursement, professional development, and career growth opportunities
Employee assistance program
Comprehensive wellness program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer serviceproblem-solvingattention to detailcollaborationmotivationmulti-taskingcommunicationrelationship buildingadaptabilityteamwork