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Tech Stack
Tools & technologiesERPSQL
About the role
Key responsibilities & impact- Lead end-to-end deployments: requirements discovery, process analysis, configuration, deployment support and go-live readiness.
- Work onsite in manufacturing environments to validate workflows, prove capability, guide users and ensure alignment with real operational needs.
- Deep-dive into customer operations: production planning, quoting, purchasing, stock control, sales order processing, admin flows, shopfloor execution.
- Translate those processes into robust configurations, best-practice recommendations and clear adoption pathways.
- Deliver training onsite and remotely, adapting to different audiences—from operational users to managers and stakeholders.
- Own scope, timeline, configuration choices and delivery quality—coordinating with internal support and development teams as needed.
- Provide high-quality technical/application support and ensure successful post-implementation adoption.
- Contribute to implementation methodology, customer success playbooks and knowledge base. Spot recurring challenges and propose process/product improvements.
Requirements
What you’ll need- Experience with MRP/ERP / production management / quoting / purchasing / stock control or similar business systems, and how these areas connect to finance, supply chain and shopfloor execution.
- Ability to analyse customer processes and translate them into practical system solutions.
- Strong communication (written & verbal), strong listening skills, ability to influence across levels.
- Comfortable working independently in a home-based role while staying connected to the team.
- Strong problem-solving skills and sound judgement in complex, multi-system environments.
- Good working knowledge of Microsoft Office and Windows.
- Knowledge of database structures and SQL.
- Interest in / experience with AI-enabled tools or automation to improve productivity.
- Willingness to travel across the UK and occasionally Europe.
Benefits
Comp & perks- Real-world impact: you’ll help customers transform how they plan, buy, produce and deliver—measurable operational improvements.
- Variety & growth: each project is different—new processes, challenges, industries and environments.
- Autonomy & trust: you’ll own implementations and become a go-to advisor for customers.
- A global industrial software environment with ambitious growth and strong support networks.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
MRPERPproduction managementquotingpurchasingstock controlSQLdatabase structuresprocess analysisconfiguration
Soft Skills
strong communicationstrong listening skillsability to influenceproblem-solving skillssound judgementadaptabilityindependent workteam collaborationtraining deliverycustomer process analysis