Account Manager – Great Lakes

Cambium Learning Group

Small Account Manager handling K–12 accounts in the Great Lakes territory, focusing on renewals and new business development. Seeking a motivated individual to drive growth and customer satisfaction in educational services.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

We are seeking a motivated and strategic Small Account Manager to manage a large portfolio of smaller sized K–12 district and school accounts, with a focus on renewals, expansion, and customer satisfaction.
The target territory will be Great Lakes.
This role also includes responsibility for identifying and closing new business opportunities within the assigned territory.
Pioneer the end-to-end renewal process for assigned accounts, ensuring timely and successful contract extensions.
Identify and pursue upsell and cross-sell opportunities within existing accounts by understanding evolving district needs.
Prospect and close new business opportunities within the territory, particularly in adjacent schools or districts.
Develop and execute account plans that align with customer goals and company targets.
Build exceptional relationships with key decision-makers, including Directors, Curriculum Leaders, and Superintendents.
Act as a trusted advisor by understanding customer challenges and reframing solutions to meet their specific needs.
Maintain high-quality sales activity and pipeline hygiene using CRM tools and performance metrics.
Partner with Customer Success Managers to ensure smooth onboarding, training, and ongoing support for customers.
Prepare and present professional proposals for renewals, expansions, and new business opportunities.
Ability to travel 3-4 times a year for key customer events.

Requirements

What you’ll need

Minimum of a Bachelor's degree or equivalent experience
Experience that demonstrates an aptitude for success in an inside sales position
Exceptional understanding of the K–12 education landscape, including funding cycles and decision-making structures
Ability to manage multiple priorities, including renewals, upsells, and new business development
Proven track record of handling a high volume of business through strategic time management and opportunity prioritization to drive results
Excellent communication and presentation skills, with the ability to tailor messaging to different stakeholders.
Strategic thinker with a consultative mindset and a passion for solving customer problems
Experience managing a renewal portfolio while also contributing to new business growth
Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”
Proven track record of 2+ years of success in both new business development and account management roles (Preferred)
Experience within the education technology or services space, literacy/reading products highly preferred (Preferred)
Comfortable with virtual and in-person meetings; willingness to travel occasionally (Preferred)

Benefits

Comp & perks

Remote First Work Environment
Reimbursement to help cover the cost of setting up your home or remote office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inside salesaccount managementbusiness developmentrenewal managementupsellingcross-sellingstrategic time managementpipeline managementproposal preparationcustomer relationship management

Soft Skills

communication skillspresentation skillsstrategic thinkingconsultative mindsetproblem-solvingrelationship buildingmulti-priority managementcustomer satisfaction focusadaptabilityteam collaboration

Certifications

Bachelor's degree