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Senior Project Coordinator
Cambium Learning GroupSenior Project Coordinator providing operational support for education technology solutions at Cambium Learning Group. Overseeing project tasks and supporting teams on various initiatives in a remote capacity.
About the role
Key responsibilities & impact- Provide senior-level support to the program manager and project team members to ensure project deliverables are appropriately scheduled, clearly communicated, actively tracked, and completed on time.
- Develop, maintain, and monitor project plans and schedules, including the creation of materials, client planning documents, assessment schedules, and related program artifacts.
- Resolve routine to moderately complex operational issues and respond to project-related questions with minimal oversight, escalating only as needed.
- Perform and coordinate software user acceptance testing (UAT) and software specification verification activities; collect, track, and manage feedback from clients and document responses and resolutions from internal functional teams.
- Create training materials, including PowerPoint presentations and recorded training modules; deliver training on online testing system functionality and features to internal staff, clients, and other external stakeholders, as appropriate.
- Review and maintain quality control standards for major project deliverables, including reports, test content, and other program products.
- Prepare and distribute meeting agendas, official meeting minutes, issue logs, tracking documents, and other standard project management artifacts.
- Coordinate logistics for meetings, conferences, cross-program initiatives, and training sessions, including scheduling, materials preparation, and follow-up documentation.
- Serve as a liaison to Help Desk and support teams to coordinate responses to complex, client-facing issues and ensure timely resolution and communication.
- Respond to client inquiries and provide accurate program information within the assigned area of responsibility, ensuring consistency with project plans and contractual commitments.
- Provide editorial support and document preparation services, including drafting, editing, formatting, and quality-checking client-facing and internal project documents, presentations, and reports to ensure clarity, consistency, and professional standards.
Requirements
What you’ll need- 3–5 years of relevant professional experience in project coordination, program support, or a related role.
- Bachelor’s degree is highly preferred.
- Proven problem-solving skills with the ability to manage multiple priorities and detailed tasks simultaneously.
- Demonstrated ability to work independently on complex, detail-oriented assignments with limited direction.
- Excellent written and verbal communication skills, including experience supporting client-facing project work.
- Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and familiarity with project management or work-tracking software such as Smartsheet and JIRA.
- Experience in one or more of the following areas: Data analysis, Software user acceptance testing (UAT), Training development or delivery, Customer service or client support for technology-based applications.
Benefits
Comp & perks- N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
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Hard Skills & Tools
project coordinationprogram supportdata analysissoftware user acceptance testingtraining developmenttraining deliveryproblem-solvingdocument preparationquality control
Soft Skills
communicationindependenceattention to detailtime managementclient support