Growth and Retention Account Manager

Cambium Learning Group

Growth and Retention Account Manager seeking to develop new business and retain customers in K–12 education space. Building relationships while uncovering opportunities with strategic outreach.

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Own and execute a comprehensive territory plan that balances new business acquisition with renewal and expansion strategies
Identify and engage new prospects through data-driven outreach, leveraging dynamic discovery skills to uncover needs and align solutions
Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers
Maintain and grow relationships across multiple stakeholders within a district, ensuring smooth transitions when leadership changes
Serve as a strategic partner to district leaders, offering insights and solutions that align with their evolving goals and challenges
Embrace a proactive, persistent approach to outreach and follow-up, and be comfortable navigating rejection and long sales cycles
Conduct deep discovery to understand district needs and tailor presentations and proposals accordingly
Establish and manage pilots to demonstrate product value and seed new business opportunities
Prepare and present renewal and upsell proposals, collaborating with internal teams to ensure customer satisfaction and long-term success
Foster exceptional interdepartmental partnerships and leverage subject matter expertise
Willingness and ability to travel up to 4-5 times as needed to meet with prospects and attend key events

Requirements

What you’ll need

Minimum of a Bachelor's degree or equivalent experience
Proven track record of 2-5+ years of success in both new business development and account management roles
Experience within the education technology or services space, literacy/reading products highly preferred
Excellent understanding of the K–12 education landscape, including funding, leadership structures, and instructional priorities
Demonstrated ability to build and maintain relationships with multiple stakeholders, including Superintendents, Directors, and Curriculum Leaders
Excellent communication and storytelling skills, with the ability to adapt messaging to different audiences and leadership styles
Resilient, self-motivated, and comfortable working in a fast-paced environment
Ability to think strategically and act consultatively, not just transactionally
Willingness and ability to travel as needed to meet with clients and attend key events
Skilled at navigating leadership transitions and maintaining continuity in relationships
Ability to balance the mindset of a hunter with the empathy and insight of a trusted advisor
Exceptional discovery and consultative selling skills that lead to long-term partnerships and growth
Experience managing complex sales cycles within school districts
Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”
Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools.

Benefits

Comp & perks

Remote First Work Environment
Reimbursement to help cover the cost of setting up your home or remote office

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

new business developmentaccount managementconsultative sellingdiscovery skillsrelationship managementsales cycle managementproposal preparationstrategic planningpresentation skillsdata-driven outreach

Soft Skills

communication skillsstorytelling skillsresilienceself-motivationstrategic thinkingempathyadaptabilitycollaborationrelationship buildingproactive approach

Certifications

Bachelor's degree