Growth & Retention Account Manager

Cambium Learning Group

Growth and Retention Account Manager for K-12 education, driving business development and customer retention strategies. Requires strategic relationship building and account management skills.

Posted 4/23/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own and execute a comprehensive territory plan that balances new business acquisition with renewal and expansion strategies.
Identify and engage new prospects through data-driven outreach, leveraging exceptional discovery skills to uncover needs and align solutions.
Operate with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities.
Maintain and grow relationships across multiple stakeholders within a district, ensuring smooth transitions when leadership changes.
Serve as a strategic partner to district leaders, offering insights and solutions that align with their evolving goals and challenges.
Embrace a proactive, persistent approach to outreach and follow-up, and be comfortable navigating rejection and long sales cycles.
Conduct deep discovery to understand district needs and tailor presentations and proposals accordingly.
Establish and manage pilots to demonstrate product value and seed new business opportunities.
Prepare and present renewal and upsell proposals, collaborating with internal teams to ensure customer satisfaction and long-term success.
Foster dynamic interdepartmental partnerships and leverage subject matter expertise.
Willingness and ability to travel up to 4-5 times as needed to meet with prospects and attend key events.

Requirements

What you’ll need

Minimum of a Bachelor's degree or equivalent experience
Proven track record of 2-5+ years of success in both new business development and account management roles
Experience within the education technology or services space, literacy/reading products highly preferred
Excellent understanding of the K–12 education landscape, including funding, leadership structures, and instructional priorities
Demonstrated ability to build and maintain relationships with multiple stakeholders, including Superintendents, Directors, and Curriculum Leaders
Excellent communication and storytelling skills, with the ability to adapt messaging to different audiences and leadership styles
Resilient, self-motivated, and comfortable working in a fast-paced environment
Ability to think strategically and act consultatively, not just transactionally
Willingness and ability to travel as needed to meet with clients and attend key events
Skilled at navigating leadership transitions and maintaining continuity in relationships
Proven discovery and consultative selling skills that lead to long-term partnerships and growth
Experience managing complex sales cycles within school districts
Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”.
Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools.

Benefits

Comp & perks

Remote First Work Environment
Reimbursement for setting up home or remote office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

new business developmentaccount managementconsultative sellingdiscovery skillssales cycle managementproposal preparationrelationship buildingstrategic thinkingpresentation skillstailored messaging

Soft Skills

communication skillsstorytelling skillsresilienceself-motivationadaptabilityproactivityrelationship managementcollaborationstrategic partnershipproblem-solving

Certifications

Bachelor's degree