Cambium Learning Group

Technical Project Manager Intern, Software Delivery and Operations

Cambium Learning Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Entry Level

Tech Stack

SQL

About the role

  • Provide high quality support for operational service delivery and/or new feature development for a high-availability software system
  • Effectively triage and troubleshoot helpdesk case escalations
  • Answer client inquiries about system behavior
  • Manage operational schedules under the supervision of a senior tech PM
  • Create detailed Jira tickets to capture issues
  • Draft detailed deployment plans under the supervision of a senior tech PM

Requirements

  • Bachelor’s degree in a related field
  • Master's degree in progress is a plus
  • Exceptional data-based skills and demonstrated aptitude to learn basic SQL preferred
  • Excellent documentation and communication skills
  • Familiarity with software such as Jira, Confluence, TeamCity, Git, Bitbucket, and Octopus is desired
  • Some experience with software development lifecycle, general project management methods
Benefits
  • An Equal Opportunity Employer
  • Health insurance
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLsoftware development lifecycleproject management methods
Soft Skills
documentation skillscommunication skillstroubleshootingclient support
Certifications
Bachelor's degreeMaster's degree in progress