Small Account Manager – Great Plains, Mid-West
Cambium Learning Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Manage the end-to-end renewal process for assigned accounts, ensuring timely and successful contract extensions.
- Identify and pursue upsell and cross-sell opportunities within existing accounts by understanding evolving district needs.
- Prospect and close new business opportunities within the territory, particularly in adjacent schools or districts.
- Develop and execute account plans that align with customer goals and company objectives.
- Build excellent relationships with key decision-makers, including Directors, Curriculum Leaders, and Superintendents.
- Act as a trusted advisor by understanding customer challenges and reframing solutions to meet their specific needs.
- Maintain high-quality sales activity and pipeline hygiene using CRM tools and performance metrics.
- Partner with Customer Success Managers to ensure smooth onboarding, training, and ongoing support for customers.
- Prepare and present professional proposals for renewals, expansions, and new business opportunities.
- Ability to travel 3-4 times a year for key customer events.
Requirements
- Minimum of a Bachelor's degree or equivalent experience
- Experience that demonstrates an aptitude for success in an inside sales position
- Dynamic understanding of the K–12 education landscape, including funding cycles and decision-making structures
- Ability to manage multiple priorities, including renewals, upsells, and new business development
- Proven track record of handling a high volume of business through strategic time management and opportunity prioritization to drive results
- Excellent communication and presentation skills, with the ability to tailor messaging to different stakeholders
- Strategic thinker with a consultative mindset and a passion for solving customer problems
- Experience managing a renewal portfolio while also contributing to new business growth
- Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”.
- Proven track record of 2+ years of success in both new business development and account management roles (preferred)
- Experience within the education technology or services space, literacy/reading products highly preferred (preferred)
- Comfortable with virtual and in-person meetings; willingness to travel occasionally (preferred)
- Ability to articulate strategies used to retain and expand accounts (preferred).
Benefits
- Remote First Work Environment
- Reimbursement to help cover the cost of setting up your home or remote office
- Dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementbusiness developmentcontract renewalsales activity managementpipeline managementproposal preparationstrategic time managementopportunity prioritizationcustomer onboardingCRM tools
Soft skills
communication skillspresentation skillsrelationship buildingconsultative mindsetstrategic thinkingproblem solvingtime managementadaptabilitycustomer focuscollaboration
Certifications
Bachelor's degree