Senior Director – Product Creative Services
Cambium Learning Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Design and optimize a new organizational culture, structure, and processes that align talent to strategic priorities and business outcomes.
- Lead change management initiatives to ensure smooth adoption of new creative processes, tools, and organizational shifts across diverse teams.
- Build and evolve a scalable shared services model that supports multiple product lines and initiatives.
- Coach and mentor leaders across functional areas—including UX research and discovery, art, animation, workflow design, and other areas—to elevate practice and drive continuous improvement.
- Foster a culture that attracts, retains, and grows top creative talent through intentional development pathways, inclusive practices, and recognition of excellence.
- Manage processes, resource allocation, and budgeting for each team, continuously looking for opportunities to improve efficiency and effectiveness.
- Proactively manage a complex set of stakeholders in different subject-focused departments, balancing investments across the portfolio and building trust across functions.
- Develop and implement efficient workflows, tools, and governance structures for creative production and asset management.
- Create the conditions for cross-functional innovation through deep listening, adaptive structures, and facilitation of collaborative design practices.
- Explore and apply emerging technologies—including AI—to improve creative workflows, drive innovation, and enhance operational efficiency.
- Demonstrate the business impact of investments in design research and execution and proactively identify opportunities for both additional investment and/or greater operational efficiency.
- Ensure that clear KPIs are set and tracked for impact, quality, and efficiency across all product lines and all creative functions.
- Establish and identify opportunities for variation to standards, styles, and best practices for product design that all team members are expected to adhere to.
Requirements
- A degree or equivalent experience/training in business, product design, an aspect of software development, or a related field.
- 10+ years of relevant experience, including 5+ years of experience leading creative teams that include UX, Art, and Graphic Design.
- Specific experience with org design for teams that work as a shared service across a multi-product, broad-portfolio organization, with demonstrated alignment to business outcomes.
- Track record of evolving teams and systems to support growth across multiple product lines, evolving business needs, and innovations in tools like AI and ML.
- A deep understanding of the Agile development process.
- Advanced ability to understand, set, and manage budgets and proactively recommend investment and divestment options.
- Executive-level leadership and communication skills, including the ability to make difficult decisions and communicate with tact and directness to all levels of the organization.
- Demonstrated success leading through ambiguity, navigating organizational change, and bringing structure to evolving teams, build culture, and evolve processes.
- Proven ability to coach people leaders of varied levels of experience toward effective talent and culture development.
- Ability to analyze quantitative and qualitative data and incorporate it into decision making.
- Strong business acumen and the ability to connect design strategy to customer value and business metrics.
- Strategic thinking skills that drive continuous improvement and uncover ways to establish competitive advantages in the marketplace.
- Demonstrated experience in experimenting with and leveraging AI and other technologies to drive innovation and operational efficiency.
- Experience establishing and evolving design systems that support consistency, accessibility, and brand alignment across digital products.
- Experience with creating systems and processes to support co-design, playtesting, and other product research best practices.
- Deep understanding of early-stage UX research and workshop techniques to uncover customer problems and validate strategies and investment options.
- Familiarity with the contextual needs and dynamics of EdTech solutions, including the pedagogical goals of teachers and learners.
Benefits
- Remote First Work Environment
- Reimbursement to help cover the cost of setting up your home or remote office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
organizational designchange managementcreative processesworkflow designAgile developmentbudget managementdata analysisdesign systemsUX researchAI
Soft skills
leadershipcommunicationcoachingstrategic thinkingcollaborationproblem-solvingadaptabilitytrust buildingcontinuous improvementtact