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Senior Manager, Commercial Pricing Contract Operations
Calyxo, Inc.Sr. Manager managing pricing and contract operations for Calyxo, a medical device company specializing in kidney stone treatment.
About the role
Key responsibilities & impact- Own the internal pricing administration process, including price list updates for new products and ongoing maintenance, contract price loading, and pricing validation across systems.
- Manage pricing data within Salesforce, NetSuite, and pricing tools, ensuring consistency and accuracy.
- Support review and approval of special pricing requests and discount structures in accordance with sales team pricing approval matrix.
- Maintain internal pricing tables and discount frameworks used by Sales and Finance.
- Monitor pricing discrepancies and resolve issues with Sales, Sales Operations, Customer Service, Business Intelligence, and Finance teams.
- Drive the pricing contract lifecycle process, including rebate and contract verification, amendments, and updates across Enable, Salesforce, and NetSuite.
- Act as liaison between Sales, Sales Operations and Accounts Receivable to ensure accurate rebate calculations and timely payments.
- Validate rebate eligibility, track rebate accruals, and assist with reconciliation processes.
- Maintain contract membership data (e.g., hospital systems, GPO participation).
- Coordinate contract pricing updates with internal stakeholders.
- Own the validation and distribution of customer-facing reports, including utilization reports, rebate reports, and contract performance summaries.
- Ensure data accuracy between internal systems and customer reporting outputs.
- Investigate discrepancies between internal sales data and customer-submitted utilization reports.
- Work with Sales and Finance to resolve customer reporting questions and audit requests.
- Collaborate with Sales Operations and Business Intelligence to build a pricing and contract dashboard for Sales leadership visibility.
- Provide analytics on pricing performance, Rebate/discount trends and contract utilization.
- Deliver data-driven insights to Sales leadership to inform pricing decisions and contract negotiations.
- Monitor pricing KPIs and communicate findings to commercial leadership.
- Serve as the commercial operations project manager leading the implementation of a quoting (CPQ or other) platform within Salesforce.
- Define and translate business requirements for pricing rules, approval workflows, contract price logic, and quoting processes.
- Support testing, rollout, and adoption of quoting tools.
- Work with internal teams and consultants to improve quote-to-cash workflow efficiency.
- Develop standard operating procedures (SOPs) for pricing and contract administration.
- Identify opportunities to streamline pricing workflows and reduce manual processes.
- Improve visibility and governance around pricing approvals and contract compliance.
Requirements
What you’ll need- 8+ years of experience in pricing, contracts, commercial operations, or revenue operations.
- Experience in medical device, healthcare, or life sciences industry.
- Experience supporting pricing administration, contract pricing, or rebate processes.
- Understanding of GPO contracts, hospital pricing, rebates, and distributor pricing.
- Experience supporting customer reporting and contract compliance.
- Strong analytical skills and experience working with commercial data.
- High degree of accuracy and attention to detail.
- Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously.
- Strong oral, written and interpersonal communication, with the ability to work effectively in a lead role with cross functional teams.
- Proficiency in MS Word, PowerPoint, and advanced Excel.
Benefits
Comp & perks- A competitive base salary range of $145,000 - $175,000 and variable incentive plan
- Stock options – ownership and a stake in growing a mission-driven company
- Employee benefits package that includes 401(k), healthcare insurance and paid vacation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pricing administrationcontract pricingrebate processesdata validationanalyticspricing rulesapproval workflowsquote-to-cash workflowstandard operating procedurespricing KPIs
Soft Skills
analytical skillsattention to detailorganizational skillsprioritizationoral communicationwritten communicationinterpersonal communicationleadershipcollaborationproject management