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CallTek

Cyber Security Analyst

CallTek

Mid-Level Cyber Defense Analyst ensuring security of internal and cloud networks through analysis and incident management. Investigating alerts and collaborating with teams to mitigate threats.

Posted 6/19/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
CloudCyber Security

About the role

Key responsibilities & impact
  • Investigate security alerts escalated by SOC Level 1 analysts.
  • Perform deeper analysis of suspicious activity across SIEM, EDR, network, identity, cloud, and email security platforms.
  • Validate whether security events represent false positives, suspicious behavior, policy violations, or confirmed cybersecurity incidents.
  • Correlate events across multiple log sources to identify attack patterns, affected assets, compromised accounts, lateral movement, malware activity, or unauthorized access.
  • Determine the scope, severity, business impact, and urgency of security incidents.
  • Recommend containment, eradication, and remediation actions to the appropriate technical teams.
  • Create and maintain accurate incident timelines, investigation notes, evidence records, and escalation summaries.
  • Support phishing investigations, endpoint compromise analysis, suspicious login reviews, malware alerts, brute-force attacks, data exfiltration indicators, and cloud security events.
  • Review and improve SOC playbooks, investigation procedures, and escalation criteria.
  • Provide technical guidance, coaching, and feedback to SOC Level 1 analysts.
  • Identify recurring false positives and recommend tuning improvements for SIEM, EDR, and other detection platforms.
  • Participate in post-incident reviews and provide recommendations to improve detection, response, and prevention.
  • Support shift handovers by documenting open incidents, pending actions, and important operation contexts.

Requirements

What you’ll need
  • 2 to 4 years of experience in SOC operations, cybersecurity monitoring, incident response, security operations, network security, endpoint security, or infrastructure security.
  • Previous experience as a SOC Analyst L1 or equivalent role.
  • Experience investigating real security alerts and documenting incident findings.
  • Practical knowledge of SIEM, EDR, identity logs, firewall logs, email security alerts, and endpoint events.
  • Experience escalating incidents and recommending remediation actions.
  • Preferred Certifications: CompTIA CySA+, Blue Team Level 1 / BTL1, Blue Team Level 2 / BTL2, Microsoft AZ-500, CompTIA Security+, CompTIA Network+, Cisco CCNA, Fortinet FCP / NSE, Microsoft AZ-500, as a plus for cloud/security environments, eCIR .
  • Language: English C1 is required

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account CallTek Website LinkedIn All Job Openings 5001 - 10000 employees Founded 2008 🤝 B2B 📡 Telecommunications ⚕️ Healthcare Insurance B2B
  • Telecommunications
  • Healthcare Insurance CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations. Cyber Security Analyst 🔥 1 hour ago 🇵🇭 Philippines – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔐 Security Analyst Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Investigate security alerts escalated by SOC Level 1 analysts.
  • Perform deeper analysis of suspicious activity across SIEM, EDR, network, identity, cloud, and email security platforms.
  • Validate whether security events represent false positives, suspicious behavior, policy violations, or confirmed cybersecurity incidents.
  • Correlate events across multiple log sources to identify attack patterns, affected assets, compromised accounts, lateral movement, malware activity, or unauthorized access.
  • Determine the scope, severity, business impact, and urgency of security incidents.
  • Recommend containment, eradication, and remediation actions to the appropriate technical teams.
  • Create and maintain accurate incident timelines, investigation notes, evidence records, and escalation summaries.
  • Support phishing investigations, endpoint compromise analysis, suspicious login reviews, malware alerts, brute-force attacks, data exfiltration indicators, and cloud security events.
  • Review and improve SOC playbooks, investigation procedures, and escalation criteria.
  • Provide technical guidance, coaching, and feedback to SOC Level 1 analysts.
  • Identify recurring false positives and recommend tuning improvements for SIEM, EDR, and other detection platforms.
  • Participate in post-incident reviews and provide recommendations to improve detection, response, and prevention.
  • Support shift handovers by documenting open incidents, pending actions, and important operation contexts. 🎯 Requirements
  • 2 to 4 years of experience in SOC operations, cybersecurity monitoring, incident response, security operations, network security, endpoint security, or infrastructure security.
  • Previous experience as a SOC Analyst L1 or equivalent role.
  • Experience investigating real security alerts and documenting incident findings.
  • Practical knowledge of SIEM, EDR, identity logs, firewall logs, email security alerts, and endpoint events.
  • Experience escalating incidents and recommending remediation actions.
  • Preferred Certifications: CompTIA CySA+, Blue Team Level 1 / BTL1, Blue Team Level 2 / BTL2, Microsoft AZ-500, CompTIA Security+, CompTIA Network+, Cisco CCNA, Fortinet FCP / NSE, Microsoft AZ-500, as a plus for cloud/security environments, eCIR .
  • Language: English C1 is required Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Email Security Analyst 🕒 June 4 Mondelēz International 10,000+ employees 👥 B2C 🛒 Retail Website LinkedIn All Job Openings Information Security Analyst managing compliance and security risk in IT assets. Assessing information security risks, implementing cyber security technology, and providing support. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔐 Security Analyst Cyber Security Analyst 🕒 May 6 HIKINEX 201 - 500 🤝 B2B 🎯 Recruiter Website LinkedIn All Job Openings Cyber Security Analyst at Intelice Solutions, monitoring security threats and incidents, and ensuring client data protection in a dynamic environment. 🇵🇭 Philippines – Remote 💵 ₱1k - ₱2k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔐 Security Analyst Cyber Security Analyst 🕒 May 2 HIKINEX 201 - 500 🤝 B2B 🎯 Recruiter Website LinkedIn All Job Openings Security Analyst at Intelice Solutions monitoring security incidents and assisting in incident response. Collaborating with teams to enhance cybersecurity posture and compliance. 🇵🇭 Philippines – Remote 💵 $1k - $2k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔐 Security Analyst IT Security Analyst 🕒 March 27 Harbor 501 - 1000 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Security Analyst responsible for managing vulnerabilities and third-party risks at Harbor. Strengthening security posture and ensuring compliance with industry standards. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔐 Security Analyst Threat Intelligence Analyst 🕒 October 19, 2025 KMC Solutions 1001 - 5000 👥 HR Tech 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Threat Intelligence Analyst at KMC Solutions summarizing intelligence and supporting incident investigations. Requires 3 years of experience in security threat intelligence and knowledge of OSINT data collection. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔐 Security Analyst View More Security Analyst Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools
cybersecurity monitoringincident responsenetwork securityendpoint securityinfrastructure securitySIEMEDRmalware analysisphishing investigationdata exfiltration
Soft Skills
technical guidancecoachingfeedbackdocumentationcommunication
Certifications
CompTIA CySA+Blue Team Level 1Blue Team Level 2Microsoft AZ-500CompTIA Security+CompTIA Network+Cisco CCNAFortinet FCPeCIR