CallTek

Retention Specialist

CallTek

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

Visit company website
✨ AI Apply
Apply

Job Level

Junior

About the role

  • Maintain high knowledge on all departments
  • Have extensive experience with Salesforce and knowledge of navigating the interface.
  • Ability to provide a high level of detail to the Retention Account Manager related to the customer’s account.
  • Work directly with the Retention Account Manager to provide research on renewal targets
  • Review and process inbound leads to the correct sales team.
  • Work with other departments to drive renewal and cross sell success

Requirements

  • One year of experience in Customer Care, Service, or Sales Administration
  • Extensive experience with Salesforce
  • Experience working with Sales Teams
  • Related Experience is a must
  • Experience in MS Suite

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceMS Suite
Soft skills
attention to detailcollaborationresearch