Salesforce Administrator

CallRail

Salesforce Administrator managing enterprise-grade Salesforce operations at CallRail. Collaborating with RevOps, Marketing Ops, and Customer Experience teams to enhance cross-functional collaboration.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Administer & Maintain: Provide day-to-day Salesforce administration, including user setup, profiles, permission sets, and license management for 130+ users.
Configure & Optimize: Design, configure, and deploy Salesforce solutions using Flows, record types, dynamic layouts, approval processes, dashboards, and reports.
Drive Data Governance: Implement standardized governance policies that improve data quality and system consistency.
Manage Integrations: Own and optimize third-party integrations with tools such as LeanData, Outreach, Gong, Qualified, and others.
Support Agile Execution: Participate in monthly agile sprints, backlog grooming, and iterative delivery through Asana-based project management.
Ensure Scalability: Apply a declarative-first approach to automation and system design, ensuring cross-functional maintainability and alignment with Salesforce’s product evolution.
Test & Deploy: Use sandbox environments for testing and validating changes before production deployment; partner with the Salesforce Architect to explore DevOps tools and best practices.
Release Readiness: Oversee the third-party system release management cycle, ensuring features and functionality are fully tested and aligned with roadmap timelines.
Document & Share Knowledge: Maintain clear and accessible documentation in Confluence and Google Workspace to support knowledge sharing and continuity.
Prepare for the Future: Contribute to our roadmap for AI-powered features across our techstack in 2026 and beyond.

Requirements

What you’ll need

2+ years of Salesforce administration experience, ideally within a B2B SaaS environment.
Salesforce Administrator Certification (required); other Salesforce certifications are a plus.
Strong command of Salesforce Flow and other declarative tools.
Familiarity with enterprise-scale Salesforce architecture (200+ Flows, multiple custom objects, complex role hierarchies).
Comfort with large datasets, Excel, and analytical reporting.
Excellent cross-functional communication skills and stakeholder management.
Experience supporting Agile workflows and tools like Asana.
Exposure to Einstein, Agent AI, or similar Salesforce-native AI solutions preferred.
Experience with Confluence or similar documentation platforms.

Benefits

Comp & perks

Healthcare (one option covered at 100% for employees)
Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce administrationSalesforce Flowdata governancethird-party integrationsAgile methodologiesautomationtesting and validationanalytical reportingAI-powered featuresExcel

Soft Skills

cross-functional communicationstakeholder management

Certifications

Salesforce Administrator Certification