CallRail

Salesforce Administrator

CallRail

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Administer & Maintain: Provide day-to-day Salesforce administration, including user setup, profiles, permission sets, and license management for 130+ users.
  • Configure & Optimize: Design, configure, and deploy Salesforce solutions using Flows, record types, dynamic layouts, approval processes, dashboards, and reports.
  • Drive Data Governance: Implement standardized governance policies that improve data quality and system consistency.
  • Manage Integrations: Own and optimize third-party integrations with tools such as LeanData, Outreach, Gong, Qualified, and others.
  • Support Agile Execution: Participate in monthly agile sprints, backlog grooming, and iterative delivery through Asana-based project management.
  • Ensure Scalability: Apply a declarative-first approach to automation and system design, ensuring cross-functional maintainability and alignment with Salesforce’s product evolution.
  • Test & Deploy: Use sandbox environments for testing and validating changes before production deployment; partner with the Salesforce Architect to explore DevOps tools and best practices.
  • Release Readiness: Oversee the third-party system release management cycle, ensuring features and functionality are fully tested and aligned with roadmap timelines.
  • Document & Share Knowledge: Maintain clear and accessible documentation in Confluence and Google Workspace to support knowledge sharing and continuity.
  • Prepare for the Future: Contribute to our roadmap for AI-powered features across our techstack in 2026 and beyond.

Requirements

  • 2+ years of Salesforce administration experience, ideally within a B2B SaaS environment.
  • Salesforce Administrator Certification (required); other Salesforce certifications are a plus.
  • Strong command of Salesforce Flow and other declarative tools.
  • Familiarity with enterprise-scale Salesforce architecture (200+ Flows, multiple custom objects, complex role hierarchies).
  • Comfort with large datasets, Excel, and analytical reporting.
  • Excellent cross-functional communication skills and stakeholder management.
  • Experience supporting Agile workflows and tools like Asana.
  • Exposure to Einstein, Agent AI, or similar Salesforce-native AI solutions preferred.
  • Experience with Confluence or similar documentation platforms.
Benefits
  • Healthcare (one option covered at 100% for employees)
  • Dental & Vision Coverage
  • Competitive HSA with company matching
  • Paid parental leave
  • Flexible vacation policy
  • 401K options with company dollar-for-dollar match
  • Employee stock options available from day one
  • $2,000 annual educational allowance
  • Catered lunch every Tuesday * an in-office perk
  • MARTA transportation or office parking expenses covered
  • Employee charitable donation company match, up to $500 annually
  • Regular company outings and events
  • Hybrid work options with $500 office stipend to set up your home office
  • Designated bike storage

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce administrationSalesforce Flowdata governancethird-party integrationsAgile executionautomationtestinganalytical reportingAI-powered featuresExcel
Soft skills
cross-functional communicationstakeholder management
Certifications
Salesforce Administrator Certification