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Callaway Golf

Customer Service Representative

Callaway Golf

Customer Service Representative managing account inquiries and product returns for Callaway Golf. Responsible for customer service excellence in a high-performance golf equipment company.

Posted 4/28/2026full-timeCarlsbad • California • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $33 per hourWebsite

About the role

Key responsibilities & impact
  • Handle incoming account/consumer calls
  • Explain features and benefits of products
  • Process return authorizations in SAP
  • Troubleshoot customer problems
  • Provide service requests for sales representatives

Requirements

What you’ll need
  • Excellent customer service skills
  • Proficient in SAP
  • Sales experience preferred
  • Ability to handle multiple tasks

Benefits

Comp & perks
  • Health benefits
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAPreturn authorizationstroubleshooting
Soft Skills
customer serviceability to handle multiple tasks