Director of Managed Care Operations

California Mental Health Services Authority

Director of Managed Care Operations overseeing quality improvement and regulatory compliance in mental health services. Partnering with counties to enhance program effectiveness and develop best practices.

Posted 7/31/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $210,000 - $245,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in quality assurance and improvement initiatives, with a strong focus on compliance with local, state, and federal regulations. Capable of leading training initiatives and collaborating with multidisciplinary teams to enhance clinical documentation and program effectiveness.

Highest-signal resume keywords

Quality Improvement InitiativesQuality Assurance Program DevelopmentProject Management SkillsEffective Communication SkillsRegulatory Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality AssuranceQuality ImprovementProject ManagementClinical Best PracticesData AnalysisProgram DevelopmentTraining DevelopmentRegulatory StandardsPerformance IndicatorsDocumentation

Soft Skills

Attention to DetailMultitaskingInitiativeTeam CollaborationProblem-Solving

Certifications & Qualifications

Master's Degree with Clinical Emphasis

Industry Keywords

Behavioral HealthCalMHSAComplianceHealth Information TechnologyRegulatory Requirements

About the role

Key responsibilities & impact

Under the supervision of the Senior Director of Quality Assurance and Compliance, this position performs clinical and administrative functions that support counties in quality improvement and utilization management.
This position partners with county and contractor staff by providing training, technical assistance, and guidance to support best practices in clinical documentation, program effectiveness, continuous quality improvement, and the processes and outcomes of care.
Lead in developing quality assurance and improvement activities.
Support the development of regional compliance practices to regulatory requirements impacting counties.
Lead strategic planning and implement strategies in collaboration with management team, and other key staff members.
Perform program development and coordination work to implement and maintain a quality management program that effectively measures, assesses, and continuous improvement in the access to and quality of care/services provided to the County's mental health consumers.
Develop and lead training initiatives, including activities as a Subject Matter Expert (SME) in areas of quality assurance, policy, and compliance that comply with local, state, and federal regulations.
Apply and incorporate clinical best practices to training and county behavioral health support.
Develop and present project related documents which could include reports, contracts, agreements, presentations, and other similar materials.
Oversee and manage key contracting deliverables and key performance indicators.
Work closely with regulatory agencies that inform county behavioral health contractual agreements.

Requirements

What you’ll need

Master's degree with a clinical emphasis
At least 5 years of management experience
Experience leading quality improvement initiatives and developing a quality assurance program
Ability to establish and meet deadlines; beginner to intermediate project management skills for managing deadlines with small to medium teams
Ability to organize multiple streams of work effectively and multitask; attention to detail and accuracy is required
Effective written and oral communications; including an ability to synthesize information from a variety of sources
Demonstrated sense of urgency, initiative, responsiveness; proactive approach to work
Strong verbal and written interpersonal and communication skills
The ability to work well with a multidisciplinary team to develop solutions to support CalMHSA's members
Highly analytical approach to problem analysis and problem-solving with strong attention to detail and accuracy
The ability to read and understand regulatory language
Able to multi-task on several projects and collaborate with groups and partners of various technical skill levels
Able to prioritize projects and direct available resources as necessary while meeting timelines and remaining within budget
Demonstrated ability to remain current with all new regulatory standards around health information technology
Knowledge of project management principles.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account California Mental Health Services Authority Website LinkedIn All Job Openings 51 - 200 employees Founded 2009 🏥 Healthcare 💼 Consulting ⚕️ Healthcare Insurance Healthcare
Consulting
Healthcare Insurance California Mental Health Services Authority (CalMHSA) is an independent administrative and fiscal public entity representing California counties. It focuses on transforming mental health care by developing electronic health records (EHR) and promoting interoperability among various health IT systems. CalMHSA supports counties in improving mental health services through initiatives like early psychosis intervention, workforce development, suicide prevention hotlines, and research on equity and community impact. The organization works closely with county behavioral health departments to enhance support for mental health initiatives, especially in underserved communities. Director of Managed Care Operations Job not on LinkedIn 🔥 1 hour ago 🏄 California – Remote 💵 $210k - $245k / year ⏰ Full Time 🔴 Lead ⚙️ Operations 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Under the supervision of the Senior Director of Quality Assurance and Compliance, this position performs clinical and administrative functions that support counties in quality improvement and utilization management.
This position partners with county and contractor staff by providing training, technical assistance, and guidance to support best practices in clinical documentation, program effectiveness, continuous quality improvement, and the processes and outcomes of care.
Lead in developing quality assurance and improvement activities.
Support the development of regional compliance practices to regulatory requirements impacting counties.
Lead strategic planning and implement strategies in collaboration with management team, and other key staff members.
Perform program development and coordination work to implement and maintain a quality management program that effectively measures, assesses, and continuous improvement in the access to and quality of care/services provided to the County's mental health consumers.
Develop and lead training initiatives, including activities as a Subject Matter Expert (SME) in areas of quality assurance, policy, and compliance that comply with local, state, and federal regulations.
Apply and incorporate clinical best practices to training and county behavioral health support.
Develop and present project related documents which could include reports, contracts, agreements, presentations, and other similar materials.
Oversee and manage key contracting deliverables and key performance indicators.
Work closely with regulatory agencies that inform county behavioral health contractual agreements. 🎯 Requirements
Master's degree with a clinical emphasis
At least 5 years of management experience
Experience leading quality improvement initiatives and developing a quality assurance program
Ability to establish and meet deadlines; beginner to intermediate project management skills for managing deadlines with small to medium teams
Ability to organize multiple streams of work effectively and multitask; attention to detail and accuracy is required
Effective written and oral communications; including an ability to synthesize information from a variety of sources
Demonstrated sense of urgency, initiative, responsiveness; proactive approach to work
Strong verbal and written interpersonal and communication skills
The ability to work well with a multidisciplinary team to develop solutions to support CalMHSA's members
Highly analytical approach to problem analysis and problem-solving with strong attention to detail and accuracy
The ability to read and understand regulatory language
Able to multi-task on several projects and collaborate with groups and partners of various technical skill levels
Able to prioritize projects and direct available resources as necessary while meeting timelines and remaining within budget
Demonstrated ability to remain current with all new regulatory standards around health information technology
Knowledge of project management principles. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Director, Central Operations 🔥 4 hours ago Fuze Health 1001 - 5000 🏥 Healthcare ☁️ SaaS 💊 Pharmaceuticals Website LinkedIn All Job Openings Director overseeing Central Operations in digital health company Fuze Health. Managing team performance and quality while driving operational excellence and patient satisfaction. 🇺🇸 United States – Remote 💵 $153k - $192k / year ⏰ Full Time 🔴 Lead ⚙️ Operations Vice President, Operations 🔥 4 hours ago ABC Fitness 1001 - 5000 ☁️ SaaS ⚕️ Healthcare Insurance 🧘 Wellness Website LinkedIn All Job Openings VP, Operations leading enterprise execution and operational strategy at ABC Fitness. Collaborating with senior leaders to translate strategy into measurable execution and managing a global operations team. 🇺🇸 United States – Remote 💵 $242k - $258k / year ⏰ Full Time 🔴 Lead ⚙️ Operations Start-Up Operations Manager – Cross Dock Launch 🔥 11 hours ago Symbotic 501 - 1000 🔧 Hardware 📦 Logistics 🤖 Artificial Intelligence Website LinkedIn All Job Openings Operations Manager ensuring effective launch and execution of high-velocity cross-dock sites for Exol. Overseeing operations, safety, and project management with significant travel involved. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Operations Operations Manager, DTC Launch 🔥 11 hours ago Symbotic 501 - 1000 🔧 Hardware 📦 Logistics 🤖 Artificial Intelligence Website LinkedIn All Job Openings Operations Manager overseeing automated fulfillment sites during pre-launch and stabilization phases at Exol. Ensuring operational capability testing, warehouse functions, high-volume workflows and safety protocols are met. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Operations Trust Operations, Consent Manager 🔥 15 hours ago Advocate Aurora Health 10,000+ employees 🏥 Healthcare ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Trust Operations & Consent Manager at Advocate Health managing end-to-end consent operations. Leading strategy execution and operational oversight for data trust and compliance initiatives. 🇺🇸 United States – Remote 💵 $5.1k - $7.7k / hour 💰 $10.2M Grant on 2019-08 ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs