IT Business Analyst III – Billing
California FAIR Plan Association
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $132,000 - $138,000 per year
About the role
- Spearhead analysis for large and complex initiatives impacting insurance billing, payments, commissions, collections, and financial integrations
- Drive end-to-end requirement lifecycle, including discovery, documentation, validation, and solution alignment for enterprise billing capabilities.
- Facilitate cross-functional workshops with Billing, Finance, Product, Operations, and IT stakeholders to define and align business and system requirements.
- Perform cross-system impact analysis across billing and related enterprise systems to ensure solution consistency and alignment.
- Define solution approaches with architects, engineering leaders, and stakeholders.
- Influence enterprise roadmap planning and contribute to billing system capability and modernization decisions.
- Establish and promote analysis standards, documentation practices, and best practices across initiatives.
- Provide strategic recommendations for process, system, and operational improvements in billing.
- Direct complex UAT planning and execution, including coordination of defect resolution and business sign-off
- Mentor and guide Business Analysts, providing functional leadership and strengthening team capability.
- Act as the functional lead and trusted advisor for billing-related initiatives and decision-making discussions.
- Collaborate closely with IT delivery teams, QA, and business stakeholders, ensuring successful solution delivery and adoption.
- Ensure compliance with federal, state, and industry regulations impacting insurance billing.
- Perform other duties as required to support organizational objectives and the successful delivery of billing initiatives.
Requirements
- A Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field is preferred.
- 7+ years of Business Analyst experience, with focus on insurance billing, finance, or related financial systems
- Deep domain expertise in insurance billing processes, including invoicing, payments, commissions, collections, refunds, write-offs, reinstatements, and agency billing
- Proven experience leading large-scale, cross-functional initiatives involving billing, policy administration, product configuration, regulatory changes, and system integrations
- Strong experience working in enterprise Agile environments, including leading requirements activities, backlog management, and supporting end-to-end delivery cycles
- Demonstrated ability to influence solution direction, drive alignment across stakeholders, and contribute to enterprise roadmap and capability planning discussions
- Experience serving as a functional lead or trusted advisor for complex billing or financial system initiatives
- Demonstrated experience mentoring and guiding Business Analysts to strengthen domain knowledge, analysis practices, and delivery effectiveness
- Strong understanding of system integrations, APIs, and data flows supporting insurance policy and billing ecosystems (hands-on technical depth not required, but strong conceptual understanding expected).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirement lifecycle managementcross-system impact analysisUAT planningAgile methodologiesbacklog managementsolution alignmentprocess improvementsystem integrationsdata flows
Soft Skills
leadershipmentoringcollaborationinfluencecommunicationstrategic thinkingproblem-solvingstakeholder managementfacilitationdocumentation practices
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsBachelor’s degree in Business Administration