Salary
💰 $85,000 - $110,000 per year
About the role
- Drive California Closets’ email marketing program and deliver technically-advanced email campaigns to enhance customer engagement and business results
- Build advanced multi-step customer journeys, automated workflows, dynamic content, and system integrations using Salesforce Marketing Cloud
- Create and troubleshoot automated workflows and data processes to support real-time, triggered messaging
- Build and manage Data Extensions, conduct data imports/exports, and use AMPscript for personalization
- Support integration between Marketing Cloud and Salesforce CRM (Marketing Cloud Connect) for triggered sends and personalization
- Submit creative briefs and partner with creative and marketing teams to take emails from concept to delivery
- Help develop and maintain the monthly/quarterly email content calendar
- QA all email assets (lists, subject lines, content blocks, links, dynamic fields, images) across devices and clients before launch
- Use Salesforce Marketing Cloud Intelligence Reports and Google Analytics (G4) to analyze performance and create dashboards
- Report to the Senior Director, Relationship Marketing (CRM) and work cross-functionally with marketing, analytics, and CRM teams
Requirements
- Bachelor’s degree in Business, Marketing, Analytics, or related field
- Salesforce Certified Marketing Cloud Email Specialist
- Salesforce Certified Marketing Cloud Administrator
- 5-7 years of professional hands-on email marketing experience
- Advanced experience building, managing, and optimizing email campaigns within Salesforce Marketing Cloud
- Hands-on experience with Journey Builder, Automation Studio, Audience Builder, and Content Builder
- Proficient building Data Extensions, Contact Builder, and using Data Views
- Experience with Marketing Cloud Connect and integrating SFMC with Salesforce CRM for triggered sends and real-time personalization
- Proficient with AMPscript, HTML, CSS, and responsive email design
- Experience creating and troubleshooting automated workflows, triggered messaging, and real-time data processes
- Strong analytical capabilities and experience with Salesforce Marketing Cloud Intelligence Reports
- Experience with Google Analytics (G4) or similar web analytics platforms
- Strong Excel skills for data manipulation, charts, and pivot tables
- Proficiency in Figma for email design collaboration, proofing, and QA
- Thorough QA skills across devices and email clients
- Strong project management and cross-functional collaboration skills
- Experience ideally at an agency or within a premium lifestyle brand