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About the role
Key responsibilities & impact- Review, draft, redline, negotiate, and manage a broad range of commercial agreements, including SaaS agreements, customer contracts, vendor agreements, NDAs, order forms, amendments, and partnership agreements.
- Coordinate incoming contract requests to ensure timely review, prioritization, negotiation, approval, and execution.
- Negotiate contractual terms directly with customers, vendors, and partners through written communications and live negotiations.
- Partner closely with Sales, Legal, Finance, Security, Product, and Operations teams to facilitate efficient contract execution while managing legal and business risk.
- Utilize contract lifecycle management (CLM) systems to track, manage, and organize contracts and related workflows.
- Develop, maintain, revise, and apply contract playbooks, fallback language, templates, negotiation guidance, and internal process documentation.
- Help ensure consistency in contract language, negotiation positions, approval processes, and contracting workflows.
- Identify and escalate legal, operational, financial, and compliance risks as appropriate.
- Assist with contracting metrics, reporting, training, and internal stakeholder guidance regarding contracting standards and processes.
- Potentially supervise, mentor, and help coordinate the work of additional contracts team members.
Requirements
What you’ll need- 5+ years of experience negotiating commercial contracts, preferably in a SaaS, technology, telecommunications, or software environment.
- Strong experience reviewing and negotiating SaaS agreements and related commercial technology contracts.
- Experience using CLM systems; Salesforce experience strongly preferred.
- Excellent drafting, redlining, editing, negotiation, and written communication skills.
- Strong attention to detail, organizational skills, and ability to manage multiple competing priorities in a fast-paced environment.
- Strong business judgment and practical approach to contract negotiation and risk management.
- Comfortable interacting directly with Sales teams and participating in customer-facing negotiations.
- Ability to work independently while also collaborating effectively across departments.
- Experience developing, revising, maintaining, and utilizing contract playbooks, fallback positions, and standardized negotiation guidance.
- Proficiency with Microsoft Office Suite and standard business applications.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract negotiationcontract draftingcontract managementSaaS agreementscommercial agreementscontract playbooksrisk managementcontract lifecycle management (CLM)negotiation guidancecontract metrics
Soft Skills
attention to detailorganizational skillswritten communicationbusiness judgmentcollaborationindependencementoringprioritizationfast-paced environment managementcustomer-facing negotiation
