Calendly

Senior Technical Program Manager

Calendly

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $162,898 - $247,222 per year

Job Level

Tech Stack

About the role

  • Lead end-to-end delivery of complex, multi-team engineering programs from problem definition to delivering clear outcomes; align stakeholders on vision, outcomes, and measurable success criteria
  • Build integrated program roadmaps and dependency frameworks; manage critical paths across squads and proactively sequence work for predictable delivery
  • Contribute to capacity alignment across teams; balance long-term platform investments with near-term business priorities and outcomes.
  • Establish operating rhythms (kickoffs, status reviews, risk/issue forums, and executive readouts) that drive transparency, fast decision-making, and accountability
  • Identify risks and systemic blockers early; drive mitigation and tradeoff decisions with data, options, and clear recommendations
  • Partner with Infrastructure, Data Platform, Product and engineering on discovery and scope management; High-quality delivery and impact with appropriate change management
  • Facilitate cross-team technical alignment and engineering reviews; ensure architectural decisions consider long-term scalability, reliability, security, and maintainability
  • Define and monitor program health metrics (delivery predictability, cycle time, production defect escape, availability/SLO adherence); facilitate blameless retros and continuous improvement
  • Guide incident response for critical cross functional engineering programs and lead post-incident reviews; translate learnings into durable process and tooling improvements
  • Coach teams and TPM peers on program best practices; raise the bar on communication quality, crisp execution, and outcome orientation

Requirements

  • 8–10+ years of technical program management experience within Infrastructure, Data and product engineering organizations, delivering large-scale, cross-functional outcomes, driving systems performance, end user experiences with clear key performance indicators
  • Demonstrated impact leading multi-quarter initiatives across several teams with complex dependencies; track record of improving delivery predictability and quality
  • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time
  • Deep understanding of SDLC and Agile at scale; expertise building integrated plans with milestones, dependencies, and objective delivery checkpoints
  • Experience with cloud-native environments and modern CI/CD practices; familiarity with reliability/incident management and security/compliance considerations (e.g., SOC 2, ISO 27001)
  • Proficiency with program tooling (e.g., Jira, Confluence, or similar) and creating source-of-truth artifacts (roadmaps, RACI, decision logs, status dashboards)
  • Strong cross-organizational influence and stakeholder management; excellent communication that scales from engineers to executives
  • Data-driven approach; skilled at defining program KPIs/OKRs and distilling complex data into actionable insights and clear executive narratives
Benefits
  • Top Performer Bonus program (or Sales incentive)
  • Equity awards
  • Competitive benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical program managementSDLCAgilecloud-native environmentsCI/CD practicesreliability managementincident managementsecurity complianceprogram KPIsOKRs
Soft skills
cross-organizational influencestakeholder managementcommunicationcoachingproblem-solvingdecision-makingaccountabilitytransparencycontinuous improvementoutcome orientation
Certifications
SOC 2ISO 27001