Senior Pricing and Packaging Manager

Calabrio, Inc.

Senior Pricing and Packaging Manager responsible for defining pricing strategy across Verint's products. Driving AI monetization and product tier structures to enhance market approach.

Posted 5/12/2026full-timeRemote • 🇨🇦 CanadaSenior💰 $164,000 per yearWebsite

About the role

Key responsibilities & impact

Design and own the go-forward pricing and packaging architecture across all products
Build a unified good/better/best tier structure — simple to explain, compare, and buy
Own the AI monetization model — evaluate and recommend credits, consumption, outcome-based, or hybrid structures
Ensure AI capabilities are bundled into tiers to drive adoption, not blocked behind add-on charges
Lead SKU rationalization — reduce complexity across the combined portfolio
Develop value-based pricing grounded in customer ROI, competitive benchmarking, and willingness-to-pay analysis
Build financial models to quantify the revenue and margin impact of pricing changes and tier restructures
Manage real-time discount recommendation tooling in CRM for pre-approved deal structures
Enable sellers with pricing collateral, AI value narrative, competitive positioning, and ROI tools
Partner with Product, Marketing, Finance, and Sales Ops to operationalize all commercial model changes
Own pricing and packaging strategy across the full Verint portfolio — including AI monetization models, tier design, and SKU rationalization
Lead end-to-end execution from business case through to field enablement, working across Product, Sales, Marketing, and Finance to ensure every pricing change lands and performs

Requirements

What you’ll need

Bachelor's degree or equivalent relevant experience required
MBA preferred — not required for candidates with a strong commercial track record
8+ years in Pricing, Product Marketing, Product Management, or Strategy — B2B SaaS focus
3+ years building AI pricing models and packaging frameworks for multi-product portfolios
Proven track record of pricing changes that drove measurable revenue growth
Experience monetizing AI, platform, or consumption-based products strongly preferred
Contact center, WFM, or CX software domain knowledge highly preferred

Benefits

Comp & perks

Global team recognized for their passion and innovation
Innovative product culture and project exposure
Training and development from industry-leading experts
market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications
comprehensive benefits for various life circumstances and needs
great opportunities for career development
balanced work-life to achieve personal and professional success

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

pricing architecturetier structure designAI monetization modelvalue-based pricingfinancial modelingdiscount recommendation toolingROI analysiscompetitive benchmarkingSKU rationalizationB2B SaaS

Soft Skills

leadershipcollaborationcommunicationstrategic thinkingproblem-solvingproject managementcross-functional teamworkcustomer focusanalytical skillsadaptability

Certifications

Bachelor's degreeMBA