IT Infrastructure Manager
Climb Channel Solutions NA
AzureCloudDNSFirewallsLinuxUnixVMwareVoIP
Senior Manager, Information Technology
Calabrio, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 per year
Job Level
Senior
Tech Stack
AzureCloudDNSFirewallsPMPSwitchingTCP/IP
About the role
- Lead, mentor, and develop the internal IT team
- Define and execute the IT roadmap in alignment with business goals
- Collaborate with executives and department leaders to understand technology needs and deliver appropriate solutions
- Oversee daily operations of IT services, including help desk, systems administration, and internal infrastructure
- Ensure high availability and reliability of IT systems and networks
- Manage service delivery, ticketing systems, and support SLAs
- Partner with corporate development and security teams to assess and integrate IT systems of acquired companies
- Develop scalable processes for onboarding new users, systems, and networks post-acquisition
- Oversee Microsoft 365 environment including Azure Active Directory, SharePoint, and Exchange Online
- Manage networking technologies (firewalls, VPNs, switches, Wi-Fi) and ensure secure connectivity across all offices
- Implement and maintain IT policies, procedures, and best practices
- Collaborate with the Information Security team to ensure IT systems are compliant with regulatory and security requirements
- Monitor and respond to internal IT security risks and incidents
- Develop and manage IT budgets, vendor relationships, and software/hardware procurement
Requirements
- 5+ years of experience in IT leadership roles, including team management
- Demonstrated experience leading IT functions in dynamic, fast-growing environments
- Strong knowledge of Microsoft technologies: Microsoft 365, Azure AD, Windows Server, Intune
- Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN, firewalls, switching)
- Proven experience leading IT aspects of mergers and acquisitions, including system integration and user onboarding
- Excellent communication, organizational, and leadership skills
- Experience working in a hybrid or cloud-first IT environment
- Preferred: Experience in SaaS or high-growth technology companies
- Preferred: ITIL or PMP certification
- Preferred: Experience with collaboration tools (Slack, Zoom, Atlassian Suite)
- Preferred: Familiarity with identity and access management (IAM), SSO, and endpoint security
