Consultant

• Support sales on strategic customer engagements.
• Offer creative, forward-thinking support with sales opportunities including Deal strategy, Qualification, Discovery, Custom Demos, ROI Calculation, Best Practices Workshops, Presentations, Proof of Concept/Pilot processes and Value Realization.
• Collaborate with the Global Director of Sales Engineering and Field Sales to define and execute a business strategy with large, enterprise opportunities.
• Intuitive and transparent during the qualification process to understand long shots or costly opportunities; discussing with all key constituents to enable a collaborative decision to be made.
• Deliver deep discovery discussions on strategic deals to uncover key business objectives and corresponding value discussions (ROI) to expand conversations and increase revenue.
• Work with Field Sales and Sales Engineers to build and deliver compelling customized demonstrations and value propositions.
• Design and deliver Proof of Concepts and Pilots in collaboration with the Calabrio Professional Services team.
• Use broad Workforce Optimization (WFO) solution knowledge and Contact Center experience to assist with creative solution development, ensuring delivery of the most competitive, value-based solution that meets customer objectives.
• Attend key deal events, manage briefing and debriefing sessions on these efforts

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